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ML350 G6 Servers and memory failures

Rich Newberry
Occasional Visitor

ML350 G6 Servers and memory failures

I recently had three memory failures from two servers that I have running at a clients branch offices which caused the server not to post. One server had both of the factory modules fail a week apart from each other and one other server failed one module during the same period.I have a total of 8 of these servers at 6 locations so this concerns me. Server details listed below but has any one had any memory issues or knows of any problems?

Server # 517429-005
HP ProLiant ML350 G6 - Server - tower - 5U - 2-way - 1 x Xeon E5520 / 2.26 GHz - RAM 4 GB - SAS - hot-swap 3.5" - no HDD - DVD - Gigabit Ethernet - Monitor : none - Smart Buy

2ND. Processor # 495914-B21
Processor upgrade - 1 x Intel Xeon E5520 / 2.26 GHz - L3 8 MB
2 REPLIES

Re: ML350 G6 Servers and memory failures

Hi,

Here is the advisory for this issue:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01994530〈=en&cc=us&taskId=101&prodSeriesId=3890172&prodTypeId=15351

Check below link for quick specs for ML350 g6 server, hope it will resolve ur issue,
http://h18004.www1.hp.com/products/quickspecs/13241_div/13241_div.HTML#Memory

cpu for spare part no > 490073-001 : Intel Xeon Quad-core processor E5520 - 2.6GHz (Nehalem, 5.86 GT/s front side bus, 8MB Level-3 cache, Hyperthread, Turbo, 80W TDP)

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Regards.
Kind Regards,
Erdogan.
I am HPE Employee

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Rich Newberry
Occasional Visitor

Re: ML350 G6 Servers and memory failures

DURING TROUBLESHOOTING THE MEMORY WAS REMOVED AND SWAPPED AROUND. UPON REMOVAL THE SERVER CAME UP AND RAN WITHOUT CMOS RESET. BASICALLY STEP ONE WAS REMOVE SECOND PROCESSOR, NO CHANGE, REMOVE MEMORY FROM PROCESSOR TWO BANK AND NO CHANGE. SWAPP MEMORY FROM PROCESSOR TWO BANK TO PROCESSOR ONE BANK AND SERVER BOOTS FINE. NEVER RESET CMOS. THIS HAS HAPPENED 3 TIMES NOW.