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ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Kiroha
Occasional Visitor

ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Hello,

 

This is my firts installation of a G9 serie. I would like to boot in UEFI mode with a generic 2012 R2 iso. 

 

I use Win DVD Usb Tool to create a USB drive.

 

First try = no boot. 

So I test my USB device to a another UEFI PC (Asus Laptop) = UEFI Boot OK

Second Try, I burn my 2012R2 iso on a DVD = No boot

 

Why the server won't boot to my UEFI devices ?

 

Is there a tips ?

 

Thx in advance for answers ;)

 

Cédric

15 REPLIES
Suman_1978
HPE Pro

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Hi,

 

Have you Enabled the USB Boot Support?

http://www.hp.com/ctg/Manual/c04398276.pdf

 

 

See if this document helps you in any way.

https://h20565.www2.hp.com/hpsc/doc/public/display?docId=mmr_kc-0123842

 

 

 

Thank You!
I am a HP employee
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Gary_Landers
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

I'm having the same issue

 

USB support is enabled, it will boot in Legacy Bios mode but not in UEFI Bios mode. I must be missing something somewhere.

Torsten.
Acclaimed Contributor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

First make sure you are running BIOS

 

1.40_05-06-2015 (A)(15 Jun 2015)

 

it has USB related fixes.

 

 

http://h20564.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7271260&swItemId=MTX_c8fc53635324427788e02a69e8&swEnvOid=4103

 

 

You likely need a boot media with legacy AND UEFI boot files, not sure if your tool can provide this.


Hope this helps!
Regards
Torsten.

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elgrec0
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Hello,

 

I have the same issue with my ML350 gen9 server and windows 2012 x64

 

When i am trying to boot for the first time to install windows OS with UEFI an error appears that "no uefi boot media found".

 

When i am triyng to boot without UEFI, it recognize my usb stick with windows server 2012 but when i am reaching the step of installation it can not see any hard disks.

 

I am trying to load the driver for the SSA b140 (storage controller) but it still can not see any disks!

 

I tried both with SSA RAID 1 and without SSA.

 

My bios FW is 1.4 (June 2015).

 

 

gameb0y
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Hi,

 

Im having the same issue here on a DL360 Gen9, 2 days on this now trying various ways to get it to boot. If I run the provisioner it crashes out partway through the Server 2012 R2 install and if I try and boot manually I need to run Legacy mode to boot and then it cant see the HDDs. Terrible on HPs part this... All firmware is upto date as of now and still no joy... Come on HP whats the answer???

 

Additional info: My USB stick does contain UEFI boot files (efi/boot/bootx64.efi) and does boot from other PCs.

Jimmy Vance
HPE Pro

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Have you looked at the HPE UEFI Deployment Guide for Gen9?

http://h20565.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=7829634&docId=emr_na-c04565930&docLocale=en_US

 

 




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L-Berger
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

I had the same problem, and I booted the server and pressed F10 (Intelligent Provisioning).
Follow the guide and have a USB ready with you’re OS-ISO file (Windows/VMware and so on...)

Now HP Intelligent Provisioning will update you’re servers firmware and the install you’re OS (with UEFI) and all the necessary drivers.

 

Aiconic
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Not working for me either. I have the latest firmware and downloaded the 2012R2 Datacenter .ISO

No dice. Won't boot under any circumstances. Tried the legacy boot. Tried a different USB port. Nothing. Intelligent Provisioning doesn't work with a DHCP or Static IP address. I'm embarrassed for HP. All of these "new" features and nothing works. Very frustrating. I am running the HPDL580G9 servers. I have two to build out and we can't even get the OS installed. This is day one. If nothing changes Monday we're placing a support call. Something is very wrong with this firmware.

I've read the solutions in this thread. None of them work for us.

Aiconic
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

I was able to figure it out on my own. The firmware is now updated and the OS is now booting properly.

The resolution was using a different disk utlity to burn the DVD.

Unreal!

MichaelGroh
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

I tried to follow the instructions for creating a bootable UEFI USB flash drive in that document and had trouble. The instructions say to copy the windows files to the USB stick. But the stick is formatted (as instructed) FAT 32. There's a 6GB file in the windows setup stuff that can't be copied to the USB drive.

Seems like this should be easier. Why doesn't HP just distribute bootable USB drives as media? Who actually has a CD drive in their server anymore. I don't even think you could add one to the DL380 G9s.

emgriff
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Not sure if anyone is still struggling with this one but this is how i managed to get round the issue on two ML350 G9. 

I was trying to boot from USB in UEFI to install 2012 r2 essentials (not supported in intelligent provision apparently) it would not recognise the USB device as bootable. Loaded into legacy bios and booted fine. booted fine on other hardware. 

I noticed that the USB was formatted with NTFS after using Rufus to create. After some google help ifound that the USB drive needed to be formatted with FAT32.

The following solved my problem - 

Open an elevated command prompt, then start the diskpart utility:
diskpart.exe
List all the disks and identify your USB stick:
list disk
Select the disk number that is your USB stick, e.g.,:
select disk 4
Remove all existing partitions:
clean
Create a new partition, make it active and format as FAT32, then assign a drive letter:
create partition primary
    select partition 1
    active
    format quick fs=fat32
    assign
Exit diskpart:
exit

I then mounted an ISO containing the OS files and copied accross to the newly formatted USB. 

Then it booted. Hope this helps someone. 

 

MattColburn
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

I had the same issue with my new DL380 Gen 9 when trying to install Server 2012 Standard R2.

Tried my normal installation methods that work on every other server: creating a bootable USB drive with rufus. Intelligent Provisioning never found it. Tried skipping IP and booting directly to the USB. No luck.

Updated USB Firmware, tried legacy BIOS boot, no luck. Made a FAT32 USB disk, couldn't copy the 2012 R2 files to it. Made an exFAT32 USB disk, got the files copied, but Intelligent Provisioning couldn't find it, and neither UEFI nor legacy BIOS would boot to it.  Tried to use HPE's USB KEY Utility for Windows to create a bootable USB, it said that my .iso could not be used to create bootable USB media.

I finally got "Intelligent" Provisioning to recognize a network share on my FreeNAS box. Plugged in my IP address, domain info, and credentials, and wonder of wonders, my .iso appeared. It didn't install as quickly as it would have using a USB drive, but after five hours of not installing at all, I didn't care.

HPE, can we please get a version of Intelligent Provisioning that supports NTFS? Intelligent Provisioning has so many features that do work well, why is it that this is so much trouble?

GGardiner
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Tried this and it didn't work as one of the setup files is bigger than the size allowed by FAT32.  SO there is no way to use a FAT32 formatted disk. The .iso is too big and one of the individual files is to big.  I also couldn't get the USB drive to work. used multiple tools including the recommended one and Rufus

GGardiner
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

So i spent several hours online with tech support with this issue.  While it sounds like a cop out,  iLo is the way to go.  So if you set up iLO the machine gets an initial IP.  You can then log into that IP from your machine, attach the .iso as a virtual disk and boot from there. In comparison to the hassles of creating the USB it was mcuh faster and simpler.  I didn't have to create the USB.  I had already downloaded the .iso so i just had to Mount it and then  create the virtual disk in iLO. 

pjmas
Occasional Visitor

Re: ML350 G9 UEFI Won't boot to 2012R2 CD or USB

Do you have to have advanced support on your iLO for this to work?