ML350 Gen 9: P440AR adapter shows as "STATUS: ERROR"

[CCTSupport]

Model: Smart Array P440ar Controller
Controller Status: ERROR
Firmware Version: 7.00
Serial Number: EMBEDDED
Rebuild Priority: Unknown
Expand Priority: Unknown
Number Of Ports: Not Available
HBA Mode Support: Available
HBA Mode Status: Not Enabled
Sanitize Erase Support: Not Available

We added a new RAID drive and cache battery last week, dont know what status it was at then. This is causing performance issues on the server (assumption).

[pchops]

Where was that status captured from? I would login to the iLO and check the status from the System Information -> Storage Information page and also check for any related IML entries. If you are able to, I would also run the SSA Diagnostics Utility:

https://support.hpe.com/hpesc/public/docDisplay?docId=mmr_kc-0123572

[SanjeevGoyal]

Hello,

Please share the complete error message.

You can see from the iLO home page---à IML error.