ProLiant Servers (ML,DL,SL)

ML350 Gen9 SSD amber, but ILO is ok

 
Be5
Occasional Contributor

ML350 Gen9 SSD amber, but ILO is ok

Hi

One status led of an SSD in a raid1 array is amber, but the ring is also "turning" in amber and ILO shows no error (general and storage).

Any ideas?

Thanks, Be5

6 REPLIES 6
Suman_1978
HPE Pro
Be5
Occasional Contributor

Re: ML350 Gen9 SSD amber, but ILO is ok

Hi

Its no an NVMe Drive.

Drive Status is solid amber and Activitiy ring is rotating amber....

Thanks

Suman_1978
HPE Pro

Re: ML350 Gen9 SSD amber, but ILO is ok

Hi,

As per specs, the ring cannot rotate in Amber, it will be green.
https://support.hpe.com/hpesc/public/docDisplay?docId=c04869958&docLocale=en_US

You may perform a diagnostics on the storage and share the output with HPE Support for further analysis.

https://support.hpe.com/hpesc/public/docDisplay?docId=a00018641en_us&docLocale=en_US
https://support.hpe.com/hpesc/public/docDisplay?docId=c04629550&docLocale=en_US

Thank You!
https://support.hpe.com/hpesc/public/home


I work for HPE

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SanjeevGoyal
HPE Pro

Re: ML350 Gen9 SSD amber, but ILO is ok

Hello,

Please check/share the IML error.
Suspected hard disk is predicated failure.(it will fail soon)
I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.

If you feel this was helpful please click the KUDOS! thumb below!   
Regards,


I am a HPE Employee

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Be5
Occasional Contributor

Re: ML350 Gen9 SSD amber, but ILO is ok

Hi

The ring and the status leds are definitely amber. But ILO says its all ok,  no IML error... no predictive failure or similar. Server rebooted no change.

Is it possible that the leds have only the wrong color?

Thanks

SanjeevGoyal
HPE Pro

Re: ML350 Gen9 SSD amber, but ILO is ok

Hello,

 

Server or hard disk LED never gives wrong information.

It will be very difficult to isolate the issue without the logs and IML error.

 

I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.

If you feel this was helpful please click the KUDOS! thumb below!   
Regards,


I am a HPE Employee

Accept or Kudo