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ML350 shutdown

Pierguido
Advisor

ML350 shutdown

Hi.
I'm having many problems with a ML 350...sometimes it reboots itself. Without error logged, nothing.
It's a ml350 g3, with 2GB ram, a E200 raid 5 sata controller and four hot swap disk (500GB).
I've installed Debian and all the HP utils, but i cannot even discover the cpu temperature.
I already checked with hp diagnostics, but nothing found.
They alreay changed once the mainboard and an hard disk.
What could it be? I suspect cpu temperature.
Thank

Pier
7 REPLIES
Cody Alldredge
Occasional Visitor

Re: ML350 shutdown

Pier,
I would have them change out the Memory in the system as well. I have found on other systems that if it just reboots that sometimes it is Uncorrectable memory errors.

HP_Sammy
Trusted Contributor

Re: ML350 shutdown

Hi Pier

How many procs and memory cards i mean sticks and which Generation server it is ????
Pierguido
Advisor

Re: ML350 shutdown

The system has four ram module (512mbyte each) and i already try to take them off and swap position, but the same result. Now the server is up and running since few days but it's doing pratically no work.
The last time it restarted itself was under heavy load (i was testing the mail server with many tousand mails).
Once i go back to the workplace i'll try again to load a bit the server and see what happen.
Thank you

Pier
Mi6t0
Trusted Contributor

Re: ML350 shutdown

Well, if it is temperature, it will turn itself off.
Do you have ilo? Check what stays in IML (system management homepage or ilo).


In fact, for debian there are no diagnostic utilities. Supported linux distributions with developed tools are redhad and suse. Take a look here:

http://h18023.www1.hp.com/support/files/server/us/family/model/4678.html?lang=en&cc=us

Greets
Blazhev_1
Honored Contributor

Re: ML350 shutdown

Hi,

Debian is not supported on ML350 G3, check here :

http://h71028.www7.hp.com/enterprise/cache/433096-0-0-0-121.html

and here :

http://h18023.www1.hp.com/support/files/server/us/family/model/4678.html?lang=en&cc=us

for this server, there are no drivers/software for Debian.
This means that you have probably installed PSP(drivers), not supported on your server.
I would advise you to upgrade Firmware, since it is OS independant.
Can be heatsinks/fan. You can disable ASR from RBSU and see if there is ABEND or an error message. Is there something in the logs?

Regards,
Pac




Pierguido
Advisor

Re: ML350 shutdown

All the drivers for this kind of server are those are in the vanilla kernel, so no extra drivers are loaded.
That is worrying me is that there're no errors nowhere...no errors in linux logs, no errors in hp diag tools, no error at all.

Pier
Mi6t0
Trusted Contributor

Re: ML350 shutdown

And what about IML (integrated management log) - stays in ILO or in System management homepage?