ML350G5 E200 - failed drive problem

darek_top · ‎02-06-2018

Hi all,

I have a problem in old ML350G5 server as follows:

=> ctrl slot=0 show config

Smart Array E200i in Slot 0 (Embedded)    (sn: XXX     )

   array A (SAS, Unused Space: 0  MB)


      logicaldrive 2 (279.4 GB, RAID 1, OK)

      physicaldrive 1I:1:1 (port 1I:box 1:bay 1, SAS, 300 GB, OK)
      physicaldrive 1I:1:2 (port 1I:box 1:bay 2, SAS, 300 GB, OK)

   array B (SATA, Unused Space: 0  MB)


      logicaldrive 3 (2.7 TB, RAID 5, Interim Recovery Mode)

      physicaldrive 2I:1:5 (port 2I:box 1:bay 5, SATA, 1 TB, OK)
      physicaldrive 2I:1:6 (port 2I:box 1:bay 6, SATA, 1 TB, OK)
      physicaldrive 2I:1:7 (port 2I:box 1:bay 7, SATA, 0 MB, Failed)
      physicaldrive 2I:1:8 (port 2I:box 1:bay 8, SATA, 1 TB, OK)

   unassigned

      physicaldrive 1I:1:4 (port 1I:box 1:bay 4, SATA, 1 TB, OK)

The drive in 2I:1:7 has failed, controller did not detect new drive when it was inserted in bay 7. Rebooting server with new drive inserted did not help. It might be some backplane issue.

As it's remote location I've instructed the local person to insert the new drive into bay 4.

But I'm not abe to modify this array:

=> ctrl slot=0 array B add spares=1I:1:4

Error: This operation is not supported with the current configuration. Use the 
       "show" command on devices to show additional details about the
       configuration.
Reason: Array is transforming

=> ctrl slot=0 array B modify drives=1I:1:4,2I:1:5,2I:1:6,2I:1:8  

Error: This operation is not supported with the current configuration. Use the 
       "show" command on devices to show additional details about the
       configuration.
Reason: Array is transforming

darek_top · ‎02-06-2018

Controller information:

Smart Array E200i in Slot 0 (Embedded)
   Bus Interface: PCI
   Slot: 0
   Serial Number: XXX     
   Cache Serial Number: XXX
   RAID 6 (ADG) Status: Disabled
   Controller Status: OK
   Hardware Revision: A
   Firmware Version: 1.86
   Rebuild Priority: Medium
   Expand Priority: Medium
   Surface Scan Delay: 15 secs
   Surface Scan Mode: Idle
   Post Prompt Timeout: 0 secs
   Cache Board Present: True
   Cache Status: OK
   Cache Ratio: 25% Read / 75% Write
   Drive Write Cache: Disabled
   Total Cache Size: 128 MB
   Total Cache Memory Available: 96 MB
   No-Battery Write Cache: Disabled
   Cache Backup Power Source: Batteries
   Battery/Capacitor Count: 1
   Battery/Capacitor Status: OK
   SATA NCQ Supported: False

I had lot of issues with E200 in pass, and generaly G5 is mostly gone, but this case is quite issue for me right now.

I would be grarefull if some has an idea show to recover from Interim Recovery Mode.

The only my idea is to delete array B and recreate it, but this would require a lot of work (time) witch backup and restoring data, the data will nedd to be offline that time. :(