ProLiant Servers (ML,DL,SL)

ML350Gen9 Windows server 2012 R2 shut down automatically

 
techsalem
New Member

ML350Gen9 Windows server 2012 R2 shut down automatically

My ML350Gen9 Windows server was shutdown automatically, If i check the event logs it shows,

svchost (19348) Instance: The database engine stopped the instance (0).

Dirty Shutdown: 0

Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.000, [4] 0.000, [5] 0.000, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11] 0.000, [12] 0.000, [13] 0.000, [14] 0.000, [15] 0.000.

Kindly give solutions.

2 REPLIES 2
Suman_1978
HPE Pro

Re: ML350Gen9 Windows server 2012 R2 shut down automatically

Hi,

The error "svchost (19348) Instance: The database engine stopped the instance (0).", this is related to some software/application.

Check for the application name or file name that is mentioned in the Event Log and troubleshoot accordingly.

See if these links from MS helps:
https://social.technet.microsoft.com/Forums/windows/en-US/28f8c222-a895-4f40-91cd-5a7df1f65c1f/esent-events-every-5-minutes
https://social.technet.microsoft.com/Forums/exchange/en-US/d13670fb-fd4d-47e5-b283-dbf6801e4c84/dirty-shutdown-0

Thank You!
https://support.hpe.com/hpesc/public/home


I work for HPE

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ManBha
HPE Pro

Re: ML350Gen9 Windows server 2012 R2 shut down automatically

Hello,

 

This does not seem to be a hardware issue and seems to be an issue with the Microsoft Exchange Server.

 

I hope the below document helps. Also, we recommend you to contact the OS vendor if the issue persists.

https://support.hpe.com/hpesc/public/docDisplay?docId=c01657584&docLocale=en_US

 

Thanks.

I work for HPE

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