ML370 G2, SmartStart 5.30 does not give System Erase

[Paul Taylor]

Hi all,

I have one ML370 G2 1.3GHz PIII Server that requires an OS rebuild. Upon using SmartStart V5.30 it does not give the "System Erase" option. ??.

I have rebuilt many of other ML's and never had this issue.

Does anyone have any work arounds ??

Many Thanks,
Paul Taylor, IT Manager, Lo-Q Plc.

[Oleg Koroz]

download 7.10
http://h18004.www1.hp.com/support/files/server/us/subscription/PSM_subscription.html
or use diskette SP22002

http://h18007.www1.hp.com/support/files/server/us/download/17918.html

[Paul Taylor]

(KOV)
Why do i need to use SmartStart 7.1 ?? i have been using 5.30 for years without issue.

Paul Taylor.

[Oleg Koroz]

.... Does anyone have any work arounds ?? .....

Q. ...

A. To get: more benefits and check if Erase utility will be available for you?

[JohnWRuffo]

Paul:

You should have a SmartStart 6.xx CD that came with your G2 server. This would allow you to "reconfigure" the server without needing to erase the existing configs.
In any case, should you need it, use the diskette version (ver. 1.70) of the System Erase Utility because it has more support for the later controllers and options than the 5.xx CD.
http://h18000.www1.hp.com/support/files/server/us/download/17918.html

One thing to note, the diskette version is not fully supported for the G2 and later models of ProLiant. That's not to say it will not work, only that HP would rather you use the later versions of the SmartStart CD such as the 6.xx & 7.xx versions.

G'luck! -john

[Paul Taylor]

No, all 10 of my ML370 G2's came with SmartStart 5.30

But i am downloading 7.1 now and will try that.

Thanks,

[Paul Taylor]

Hi all,

I am still having the same problem with this one ML370 G2.

Even with the new SmartStart 7.10 i am still not getting the "System Erase" option.

So Please keep your ideas comming.

Thanks and Regards,
Paul Taylor.