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ML370 G2 doesn't reboot

 
Coffrini
Occasional Visitor

ML370 G2 doesn't reboot

Hi,

I've bought used ML370 G2 Proliant and the server doesn't reboot after a Ctrl+Alt+Del or after a quick switch off/on or after exit of the configuration rom utility. The video turn off and nothing else.

The only way to restart the server is the turn off the power, WAIT 30 seconds and turn on the power. I suppose that this is the time necessary to discharge completly the power supplies.

Well I check the server 24 hours with HP diagnostics utility floppy and no errors were detected.

The ASR is disable.

Well, someone could help me ?

Merci beaucoup !
6 REPLIES
Rajashekar Chintakunta
Honored Contributor

Re: ML370 G2 doesn't reboot

Hi Merci,

I would recommend you to firat upgrade the firmware and check.


Online ROM Flash Component for Windows - HP ProLiant ML370 G2 (P25)
http://h18007.www1.hp.com/support/files/server/us/download/20872.html

Regards,
Raj.
Coffrini
Occasional Visitor

Re: ML370 G2 doesn't reboot

Hi,

Thks for your answer,

Then I checked the ROM version is P25 dated 2004.05.01.
The server is correctly updated with the latest ROM revision.

Rajashekar Chintakunta
Honored Contributor

Re: ML370 G2 doesn't reboot

Hi Merci,

In that case locate the SW1 - System Maintenance Switch Settings toggle the switch 6 to "On" position and start the server, it will this will clear CMOS and NVRAM. Turn off the server toggle the switch to "Off" position restart the server and check if that helps.

Regards,
Raj.
Coffrini
Occasional Visitor

Re: ML370 G2 doesn't reboot

Hi Raj,

Thks for your answer,

Well I try to reset BIOS setting (switch 6 to ON).

The server restart with the new configuration.
But the problem still the same: doesn't reboot !

Regards

Francis

paul-tee
Occasional Visitor

Re: ML370 G2 doesn't reboot

Hi,

I have exactly the same problem on two ML370 G2 servers running as DC's in a couple of my branch offices. Servers are updated with the latest firmware for both BIOS and array controller.

Has anyone got any ideas?

Thanks,


Paul.
Oswald Jayatunge
Occasional Visitor

Re: ML370 G2 doesn't reboot

I have the exactly same problem with my ML370 G2 server. All software, firmware drivers are upto date. No help received yet.