- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: ML370 G3 SCSI ID RAID ISSUE
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-19-2008 02:58 AM
тАО05-19-2008 02:58 AM
ML370 G3 SCSI ID RAID ISSUE
we've got a HP ML370 G3 server with 6 scsi disks in it in a raid 5 config. (with Smart Array 4200 controller)
The scsi disk in ID5 failed and we ordered a new one.
When we replaced the failed hdd with the new one it didn't rebuild the raid logical drive.
I checked in the compaq array config utility and it states that it misses the drive with scsi id 13... and the replaced disk is an unassigned drive on scsi id 5 (which is the normal and right one).
A scsi id 13 has never been active,so that's strange.
So....how can this be solved. I searched in this forum and didn't find a solution. (the only thing I found of a solution is to reconfigure the raid config and reinstall the entire server. But I hope there is an easier solution).
Some sort of scsi id change option or something like that.Or an option which can be used when you boot with the smart start cd?
The array controller has the latest firmware.
thx
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-20-2008 04:48 AM
тАО05-20-2008 04:48 AM
Re: ML370 G3 SCSI ID RAID ISSUE
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-20-2008 04:57 AM
тАО05-20-2008 04:57 AM
Re: ML370 G3 SCSI ID RAID ISSUE
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-20-2008 05:36 PM
тАО05-20-2008 05:36 PM
Re: ML370 G3 SCSI ID RAID ISSUE
Also make sure that all the other hard drives are healthy, when there is a second hard drive in predictive failure, the replaced hard drive will not rebuild the information, becuase of the hard drive that is about to fail or is failed.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-20-2008 09:57 PM
тАО05-20-2008 09:57 PM
Re: ML370 G3 SCSI ID RAID ISSUE
a workaround that has worked for me of course this is when there is not another bad HDD as Gary says
- down server
- remove all HDDs except the one that has not rebuilt
- boot server with Smartstart CD
- use erase utility
- down server
- insert HDDs you took out before and take out the one that was in (the one that did not rebuild )
- power on server
- leave server load and insert the HDD again in that way to force rebuil
-if that does not work usually issue is another faulty HDD or a corrupted RIS tables caused by an old Firmware (HDD or controller)
and RAID needs to be rebuilt
regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-20-2008 11:35 PM
тАО05-20-2008 11:35 PM
Re: ML370 G3 SCSI ID RAID ISSUE
The thing karlo suggested...well that will be an after hour job since it concerns the main file and print server and this can't be shut down during the day.
Thanks for the answers (other solutions are still welcome :) ).We'll check the possible solution from karlo.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-21-2008 05:58 AM
тАО05-21-2008 05:58 AM
Re: ML370 G3 SCSI ID RAID ISSUE
Well this is a typical phantom ID issue, and if Karlo's workaroud does not work then you'll need to back up your data, delete everything and then rebuild from scratch.
What happens is that when the RAID array was created the controller assigned ID 13 to the actual ID 5, everything will work fine until said drive fails. The controller then marks id 13 as failed and will be waiting for you to replace ID 13, so when you put a new drive the controller will detect ID 5 instead of ID 13, so the controller will never rebuild to ID5 since that drive is not the one marked as failed.
Hope this can be of help for you to better understand what really happened and why.
Thanks,
\RaMpaNTe
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО05-21-2008 10:02 AM
тАО05-21-2008 10:02 AM
Re: ML370 G3 SCSI ID RAID ISSUE
Here is something which might work.
Remove the new drive from its casing (4 screws at the side).
Locate the address jumper pack on the front of the drive and place a jumper across the one marked 8 (See diagram on the disk label). This should add 8 to the address assigned by the backplane and give you 5+8 =13 (seen by the controller hopefully).
Once the drive has rebuilt you should be able to shut down, remove the jumper and re-install it since the RIS tables on that drive will be OK.
Just a thought.
Regards,
Brian