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тАО11-05-2008 04:30 AM
тАО11-05-2008 04:30 AM
ML370 G3 several HDD failure
I have 9 ML370G3 servers, and got 3 HDD 18.2GB 15k raid 5 and 641 array controller.
My problem is, out of the 9 servers 5 servers are giving me the same problem which is several HDD failure.
When the HDD's led turns into red and i replace it, it works for few days and again it goes red, i tested the HDD from HP Diagnostic Utility while it was red and on the server and it showed me that it passed the test and got a message that the HDD is fine but either the backplane, SCSI cable or the array controller is having a problem or it could be the firmware that has to be updated.
Anyway i updated the firmware to 8.2 and changed the backplane since it was with me (the server is in a remote area) but still didn't work.
I wanna ask if there are any advisories about this problem with the ML370 G3 and if anyone had this problem before and what did he replace exactly ?.
Thanks
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тАО11-05-2008 08:51 PM
тАО11-05-2008 08:51 PM
Re: ML370 G3 several HDD failure
you must change the backplain hdd .
i have this problem and when change to back plain hard drive my problem is solve.
hail my friend.
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тАО11-05-2008 08:57 PM
тАО11-05-2008 08:57 PM
Re: ML370 G3 several HDD failure
I have already changed the back plane and still facing the same problem.
Just to mention, always the same HDD on that particular slot fails, for example the last server i went to had several HDD failure on slot 5.
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тАО11-06-2008 06:51 AM
тАО11-06-2008 06:51 AM
Re: ML370 G3 several HDD failure
I have the same problem at my company. But may server type is DL380 G4. Is the same thing, the hdd works fine for 1 month after replacement, and then failes again. I tried this with 3 hdd untill now( had 2 identical servers), even sent some to waranty, no solve. Any chance somebody solved it?
thanks
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тАО11-06-2008 06:17 PM
тАО11-06-2008 06:17 PM
Re: ML370 G3 several HDD failure
usually multiples HDD failures
- First update Firmware
- reseat backplane, cables and HDDs
if issue persist replaced HDD
if continues backplane
some cases controller is needed
and if the issue persist
request HP read you ADU report
in reallu weird scenarios I've seen replacing power backplane has something with the HDD failure why since the current that HDDs must get it's not the correct one so power is basically doing HDD fail
bye
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тАО11-07-2008 01:52 AM
тАО11-07-2008 01:52 AM