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ML370 G4 Unrecoverable System Error

eran70
Frequent Advisor

ML370 G4 Unrecoverable System Error

Hi,
we received 4 new ML370 G4 servers (dual CPU, 4 Gb RAM, SmartArray 6400 controller).
Last server firmware installed.
Windows 2003 with sp1 was installed.
The problem exist only on one server,
server restart unexpectedly with messages
"ASR Detected by System ROM"
and "An Unrecoverable System Error has occurred...." in insight management viewer (log attached).
We run full offline diagnostics from SmartStart 7.40 CD - no problems detected.
Any suggestions ?
Seems to be hardware problem ?
Thanks.
2 REPLIES
The Spartan
Trusted Contributor

Re: ML370 G4 Unrecoverable System Error

Suggestions -
1. Set ASR Timeout Value is set to ten minutes in the RBSU and restart.
2. Please enlist how the system with the issue is different from other servers - be it location, cable length etc.
3. Meanwhile, I shall further research on the issue.

Raghav
If you are keen to win, you should be willing to lose.
eran70
Frequent Advisor

Re: ML370 G4 Unrecoverable System Error

Thanks, the message from 19 December
Motherboard already replaced in this server and it is solve the problem