ML370 G5 Fan Issues

[Robin Mitchell, Cass Te]

One of our customers has an Ml370 G5 server installed and it has been in use for the past 9 months. Recently the fans start to run at full speed and only return to normal state when the server is powered off, power unplugged, plugged back in and then started up. I have checked in the management console and all temps and fan speeds are normal. This seems to be happening more and more.

is this a fault with the server?

[Robin Mitchell, Cass Te]

Also noticed on shutdown of the server when the server 'turns off' the power supply fans stay on until the power lead is unplugged.

[Johan Guldmyr]

Hi, what OS have you installed?

Do you have the proliant support pack installed?

Is a software control with the health driver that controls the fans while the OS is loaded.

[cnb]

Hi Robin,

Many threads on this subject for ML370 G5 have been posted here.

Could be P/S, firmware, drivers or thermal environment issues.

Check here:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1158001

Cheers,

[Robin Mitchell, Cass Te]

thanks for the reply.

Reading through the thread you linked it sounds like a problem with the psu then. With the server being well under warranty how would I go about getting a replacement? :)

Many Thanks

[Johan Guldmyr]

Call HP =)

You would probably have to go through the troubleshooting with them again though ;)