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ML370 G5 SCSI HBA issues with Commvault Galaxy

Cameron Todd
Regular Advisor

ML370 G5 SCSI HBA issues with Commvault Galaxy

HI,

We are having ongoing problems with comms/network timeouts during backups and have heard that the Commvault backup software can have problems with certain types of SCSI HBA's in the HP servers. (This server has an internal LTO4 drive)

How do I find out what HBA is installed in this server (other than the Smart Array P400/512 for the disk cages), as it is situated remote to me and accessing Device Manager via a Remote Terminal session only gives the chipset of the SCSI card as LSI Logic?

What HBA cards are supported in this server?

Looking on the hp Proliant HBA page
http://h18004.www1.hp.com/products/servers/proliantstorage/adapters/index.html
I can see a couple of cards listed but no idea whether we already have one of these installed. (No mention of the chipset in the specs).