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тАО05-21-2008 01:26 PM
тАО05-21-2008 01:26 PM
ML370 G5 "Total Memory" errors...
I get the following memory errors (failed status):
Total Memory - Address Test (Error: 020471)
Total Memory - Read Test (Error: 023071)
Total Memory - March Test (Error: 023271)
Total Memory - Noise Test (Error: 021471)
Total Memory - Walk Test (Error: 020571)
I have tried with only 2 GB RAM installed, tried the different pairs separately (yes, the correctly matched pairs), I tried using the different memory board. Everything I have tried resulted in the same way.
Any help or advice would be very appreciated. I am suppose to deploy this sucker on Friday.
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тАО05-21-2008 05:57 PM
тАО05-21-2008 05:57 PM
Re: ML370 G5 "Total Memory" errors...
All DIMM combinations giving the exact same results sounds "fake reports" to me.
What is the BIOS revision ? Try booting the server from the firmware maintenance cd 8.10 & update the firmware for the entire server. Lets see if that makes any difference.
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121474&prodNameId=3279719&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-2c5987b8362348dbb3e80d277b
Regards,
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тАО05-21-2008 07:12 PM
тАО05-21-2008 07:12 PM
Re: ML370 G5 "Total Memory" errors...
besides james' advice
I recommend you use smartstart Cd 8.0 (SSCD)
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121474&prodNameId=3279719&swEnvOID=1005&swLang=8&taskId=135&swItem=MTX-8324160be431440195dca1d613&mode=3
to be completely sure about those errors
Every time a new SSCD is released previous bugs are repaired
regards
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тАО05-22-2008 04:52 AM
тАО05-22-2008 04:52 AM
Re: ML370 G5 "Total Memory" errors...
Thanks again.
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тАО05-22-2008 05:47 AM
тАО05-22-2008 05:47 AM
Re: ML370 G5 "Total Memory" errors...
While this may be good news, I repopulated the memory board with the full 6GB. Once I did that, I am now looking at the server (booted with SS7.91) and the following LEDS are lit up:
On the front panel, the "Internal System Health" LED is flashing amber. When I pull this out to expose the system insight display, the same LED is flashing and in the "FBDIMM" LEDs, I have number 3C solid amber.
Could this actually be a bad stick of RAM?
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тАО05-22-2008 06:45 AM
тАО05-22-2008 06:45 AM
Re: ML370 G5 "Total Memory" errors...
Do you recommend I use the firmware anyway or consider the specific RAM module to be a dud? If this is the case, the does anyone know how I can have this replaced (warranty).
Please advise and thanks again for all your help.
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тАО05-22-2008 08:00 AM
тАО05-22-2008 08:00 AM
Re: ML370 G5 "Total Memory" errors...
Since the Diags is 100% success; I would recommend clearing the NVRAM using the system maintenance switch & check is the amber led goes out.
Regards,
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тАО05-22-2008 08:09 AM
тАО05-22-2008 08:09 AM
Re: ML370 G5 "Total Memory" errors...
Thanks.
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тАО05-22-2008 05:40 PM
тАО05-22-2008 05:40 PM
Re: ML370 G5 "Total Memory" errors...
http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00710498/c00710498.pdf
You need to set the switch number 6 to the on Postion and boot the server. Then restart the server and set the switch back to the off position.
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тАО05-23-2008 05:23 AM
тАО05-23-2008 05:23 AM
Re: ML370 G5 "Total Memory" errors...
Please advise. Thanks for everyone's help with this.