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ML370 G6 network card problem

sdb_2
Regular Advisor

ML370 G6 network card problem

Hi,

We have a HP ML370G6 server with a network card problem. The server doesn't recognize its network card (it's flagged by a yellow "!" in device manager).

We tried already reinstalling the driver. We used this one:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=uk&prodTypeId=15351&prodSeriesId=3884310&prodNameId=3884311&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=MTX-dc32e41c167440b58953852ded

The network card duplex/speed setting is set to "Auto/Auto", this is also the case on the switch at the other side.
Problem persists whether we connect a cable or we don't.

Does anyone know this behaviour and how to fix it?

Thanks.
1 REPLY
marcus1234
Honored Contributor

Re: ML370 G6 network card problem

upgrade firmware with cd 8.7 on bios then ,

then install proliant suppport pack 8.3

what happens now ,if you have teefer 2 driver in dev manager disable it

what happens now also provide mor einfo has it ever worke do other nics work what has been tried ,,is it onboard card etc,,,

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)