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ML370 Won't restart

 
Jim French
Advisor

ML370 Won't restart

Not sure if this has come up here before or not. I tried searching the web and this site specifically with no luck.
We have an older ML370 PIII 866 with an SA431.
When Windows 2000 is installed the computer will not restart properly. What happens is you choose 'Restart' and the computer goes through the restart process shutting down processes etc. but never completes and has to be physically rebooted in order to complete. This happens even during a fresh install of Windows 2000, as in the initial configuration.
We've tried the newest bios, we've tried the bios from 5.2, 5.4, and 5.5 of smart start.
Anyone have any suggestions?
Thank you,
Jim
2 REPLIES
Mike Ludwig
Frequent Advisor

Re: ML370 Won't restart

Have you done the BIOS update?
Jim French
Advisor

Re: ML370 Won't restart

We've tried the newest bios, we've tried the bios from 5.2, 5.4, and 5.5 of smart start.

Didn't mean to not be clear there. I've tried the newest bios, I've also tried the bios revision included in each of those smartstart revisions I mentioned.
We have another machine of the exact same hardware CPU, Mem, etc. on the newest bios and we have no problems. On this one though we still get the problem with any bios we've tried old and new.
Thanks for you input though my thread was dying.