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тАО10-27-2004 02:57 AM
тАО10-27-2004 02:57 AM
ML370 and 101-I/O ROM Error
Here's my question though:
1. We have several other ML370 G1's in production, should we be concerned enough about this error that we risk flashing the BIOS on all these older units?
2. Is there any way to fix the ML370 that is currently having this problem?
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тАО10-27-2004 03:13 AM
тАО10-27-2004 03:13 AM
Re: ML370 and 101-I/O ROM Error
It definitely looks like an issue upgrading the BIOS considering the fact the servers are in production. This may also be a one time occurance but the best people to answer would be HP.
To fix the current problem is to try with another set of downloaded BIOS on to a floppy but if that does not work the reason is during flashing the first time it did not go thro properly which I think is getting the motherboard replaced since I HP does not do BIOS level replacement.
Rgds
HGN
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тАО10-27-2004 03:19 AM
тАО10-27-2004 03:19 AM
Re: ML370 and 101-I/O ROM Error
Thanks!
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тАО10-27-2004 07:38 PM
тАО10-27-2004 07:38 PM
Re: ML370 and 101-I/O ROM Error
101 ROM I/O errors are generally caused by a PCI device. When the system POSTS, it passes control to devices in the PCI slots so that they can go through their ROM procedures (Examples are the banners produced by Adaptec controllers and Compaq Smart Array controllers etc. during POST) If there is a problem with one of the PCI devices, you get this error. It has been seen with Smart Array controllers and other third party devices, so it could be anything.
Start by remving ALL PCI devices and power up the server. If you don't get the 101 ROM I/O error you know that one of the devices you have removed is causing it.
Insert them one by one and check again. It won't take long to find the culprit. Generally the device causing it can't be fixed by firmware etc. so it will have to be replaced.
I hope this helps.
Brian
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тАО10-28-2004 02:06 AM
тАО10-28-2004 02:06 AM
Re: ML370 and 101-I/O ROM Error
I didn't try disabling that controller, I suppose that's an option somewhere? I could then add a spare SmartArray 3200 to the system perhaps? Any idea how to disable the on-board controller?
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тАО10-28-2004 03:45 AM
тАО10-28-2004 03:45 AM
Re: ML370 and 101-I/O ROM Error
If its a Generation 1 ML370 (Original model with speeds of 1GHz and below), the raid controller is a ROC (Raid on Chip) model.
It is physically slotted into the system board beside the CMOS battery. You can remove it by pressing the clips at the side and popping it off the system board.
It would be unusual for this to be causing a ROM I/O error so I suggest you make sure the PCI riser card is properly seated.
Put the flat of your hand across the riser and give it a good hard push to make sure that the gold pins insert fully into the slot in the system board which accepts it.
Good luck.
Brian
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тАО12-09-2004 03:56 AM
тАО12-09-2004 03:56 AM
Re: ML370 and 101-I/O ROM Error
Removing the ROC solved the problem. They run about $40 on the street so I'm just going to get another one.