ML370 reboots on its own

[Carl_57]

I have 50 ml370 patched up to date with rompaq, sp7.10 and NetWare6 sp5. a third of these servers have rebooted with no indication of any ABENDS. Insight gives "ASR DETECTED BY SYSTEM ROM". Any one else out there with the same issues?

[Terri Harris]

Looks like ASR (Automatic Server Restart) is enabled in the BIOS. The server restarts when certain error conditions are detected.

1. What Generation of ML370 servers do you have (G2/G3)?

2. Check the IML (Integrated Management Log) for errors.

3. Disable ASR in the BIOS using the F9 option during POST.

Otherwise run the HP diagnostics and email the results to HP email support. Emails can be submitted from here:

http://welcome.hp.com/country/us/en/contact/email_1.html