ML370 with Win2003SP1 reboots

[Juancho]

From time to time one of my new ML370 reboots while loading Windows 2003 SP1 (in the logo screen).

When It restarts windows recognizes the "unexpected shutdown" but when I look in the Event Viewer no error is reported.

What other methods do I have to check what's causing the reboots? Other log besides system log? Any file?
Thanks!

[Oleg Koroz]

Try safe mode
or boot with CD or Floppy disk and let is stand, restart try to simulate problem

How many CPU ? swap around CPU and PPM if two Used ?

Had you updated all drivers? Firmware?

Any corruptions in the registry?

[Oleg Koroz]

at windows logo ? it gets to point where you see mouse pointer ? it freeze or you can move ?
if Freeeze disable ASR

[Oleg Koroz]

and do a scan disk ChkDsk /.....

[Igor Karasik]

Any errors in HP integrated management log viewer?
(I hope you have last Proliant support pack installed - HP integrated management log viewer is part of PSP).
Make sure you have last firmware (server BIOS, SmartArray if present, SCSI disks)

[Juancho]

This is info

Info on my system:
- 2 x 3.06 Xeon CPUs
- SmartArray 641
- I have lasted drivers (updated via Windows Update) but no firmware updates

Info on my problem:
- I don't know what do you mean by this "swap around CPU and PPM if two Used"
- "at windows logo? it gets to point where you see mouse pointer". No, it reboots before that. On the black screen with the windows logo.
- "Any errors HP integrated management log viewer?". None

[Oleg Koroz]

Reduce Memory to MIN if Possibly
Verify system ROM Updates
Any additional PCI controllers Installed?
Swap = CPU 1 Install to socket #2 and 2 to 1. Same with PPM / VRM or Reduce to single and test with Single