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ML370 with Win2003SP1 reboots

 
Juancho
Occasional Contributor

ML370 with Win2003SP1 reboots

From time to time one of my new ML370 reboots while loading Windows 2003 SP1 (in the logo screen).

When It restarts windows recognizes the "unexpected shutdown" but when I look in the Event Viewer no error is reported.

What other methods do I have to check what's causing the reboots? Other log besides system log? Any file?
Thanks!
6 REPLIES
Oleg Koroz
Honored Contributor

Re: ML370 with Win2003SP1 reboots

Try safe mode
or boot with CD or Floppy disk and let is stand, restart try to simulate problem

How many CPU ? swap around CPU and PPM if two Used ?

Had you updated all drivers? Firmware?

Any corruptions in the registry?
Oleg Koroz
Honored Contributor

Re: ML370 with Win2003SP1 reboots

at windows logo ? it gets to point where you see mouse pointer ? it freeze or you can move ?
if Freeeze disable ASR
Oleg Koroz
Honored Contributor

Re: ML370 with Win2003SP1 reboots

and do a scan disk ChkDsk /.....
Igor Karasik
Honored Contributor

Re: ML370 with Win2003SP1 reboots

Any errors in HP integrated management log viewer?
(I hope you have last Proliant support pack installed - HP integrated management log viewer is part of PSP).
Make sure you have last firmware (server BIOS, SmartArray if present, SCSI disks)
Juancho
Occasional Contributor

Re: ML370 with Win2003SP1 reboots

This is info

Info on my system:
- 2 x 3.06 Xeon CPUs
- SmartArray 641
- I have lasted drivers (updated via Windows Update) but no firmware updates

Info on my problem:
- I don't know what do you mean by this "swap around CPU and PPM if two Used"
- "at windows logo? it gets to point where you see mouse pointer". No, it reboots before that. On the black screen with the windows logo.
- "Any errors HP integrated management log viewer?". None
Oleg Koroz
Honored Contributor

Re: ML370 with Win2003SP1 reboots

Reduce Memory to MIN if Possibly
Verify system ROM Updates
Any additional PCI controllers Installed?
Swap = CPU 1 Install to socket #2 and 2 to 1. Same with PPM / VRM or Reduce to single and test with Single