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ML370 won't boot after power outage

 
Dave Altman
Occasional Visitor

ML370 won't boot after power outage

System ran fine (server 2003) before power outage. All lights on front are green (lan light is flashing).
No error codes on array controller.

It doesn't post to monitor nor keyboard post.

The drives spin up and then all go out.

I have already removed and reseated ram, processors, and array controller.

Thoughts?
11 REPLIES
Jenn_Ragsdale
Occasional Advisor

Re: ML370 won't boot after power outage

DL380 G4 (Server 2003)and we have the same exact symptoms. IKE hit us. We even swapped parts with another server of the same model and recieved the same results. We are thinking maybe motherboard.
adebola odu-onikosi
Occasional Visitor

Re: ML370 won't boot after power outage

please can someone assist, MS SBS 2003 downloaded and installed updates on Proliant 340s

after restarting the 2 servers are showing

attempting to Boot from CD-ROM
attempting to Boot from Floppy Drive (A:)
attempting to Boot from hard Drive (C:)
Error loading operating system

Please, what steps can i follow not to lose all the settings, programs and data
I am sorry if this is not the right place but need help desperately.
predrag81
Valued Contributor

Re: ML370 won't boot after power outage

Dave,

don't understand.
What was before and what is now?

And for Adebola,

friend,
try to set up in BIOS right boot controller, because after updates, I think that you lost boot device?

KR,
Predrag
Dave Altman
Occasional Visitor

Re: ML370 won't boot after power outage

predrag81 -

We had a power outage that lasted for about 18 hours. The system was running fine before that. After power was restored, the system will no longer boot... it won't even post (not even a keyboard flash). When I power it up, everything spins up like normal (ie, initial array spin up, fan kick up, etc) and then when you would expect it to post to the monitor, it just sits there.

Is there a master reset on these ML370's like there used to be on compaq servers? (reset system bios)
predrag81
Valued Contributor

Re: ML370 won't boot after power outage

Last option would be to reset BIOS, maybe you should try to access via ILO interface?

KR,
Predrag
Jenn_Ragsdale
Occasional Advisor

Re: ML370 won't boot after power outage

We couldn't access it using iLo.
Dave Altman
Occasional Visitor

Re: ML370 won't boot after power outage

iLo doesn't work either.
Sangram_1
Regular Advisor

Re: ML370 won't boot after power outage

Hi Dave,

Any updates? Is it ML370 G1?
I know that I am intelligent, because I know that I know nothing.
Dave Altman
Occasional Visitor

Re: ML370 won't boot after power outage

No updates. Yesterday I removed both procs and power boards, all the ram, and the array controller. Put in the minimum reqs (1 proc, 2 sticks of ram) even tried alternating the procs and power boards.

System still thinks it's fine (all green) but won't post.

Popped the battery off the motherboard and also tried flipping dip6 for a reset. nothing going.

Looks like I have to write this system off as dead. bummer.
Dave Altman
Occasional Visitor

Re: ML370 won't boot after power outage

sorry... it's a ML370 G4.
Sangram_1
Regular Advisor

Re: ML370 won't boot after power outage

I guess along with No POST we do not have video either.

Disconnect the complete storage subsystem from the server, hdd cage w/ backplane and all the hard drives, cd-rom drives, any tape drives and check. If you are using a controller card remove that as well. Check if it POSTS.

Thanks,
Sangram
I know that I am intelligent, because I know that I know nothing.