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MP status in insight manager is ?

 
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Yayat
Frequent Advisor

MP status in insight manager is ?

On DL380g4 and Proliant Management ver 7.30, I could open Integrated Lights Out from System Management Homepage but I can not open it from HP system insight manager. The status of MP on HP SIM is "?". I also got the status of Pover converter "?" in HP system management homepage. What should I do to fix this problem ?

Rgrd,
Yayat
15 REPLIES 15
Igor Karasik
Honored Contributor

Re: MP status in insight manager is ?

Yayat,
Probably you can solve this problem if you update HP SIM to sp4
ftp://ftp.compaq.com/pub/softpaq/sp32001-32500/sp32151.txt
"Fixed a server-to-management processor association problem....."
http://tinyurl.com/pc2ub
Make sure you have last ILO firmware as well, and do upgrade to PSP 7.40 if you can
Yayat
Frequent Advisor

Re: MP status in insight manager is ?

Hi Igor,

Thanks 4 your immediatly respons.Now I still downloading the sp4 for SIM. BTW how about my 2nd question that my power converter status is unknown by system management homepage ?
Thanks

Regard,
Yayat
Igor Karasik
Honored Contributor

Re: MP status in insight manager is ?

Yayat,
Where you see power converter in system management homepage?
On our Proliants I see only "Power supply" under Recovery.
Anyway, I think you need to install PSP 7.40 before starting troubleshooting with Power converter status.
BTW, which OS you use?
Yayat
Frequent Advisor

Re: MP status in insight manager is ?

Igor,

I found power converter under "RECOVERY". There are many device listed under RECOVERY: Autorecovery, Environment, Power Supply, Power Converter, then Remote Communication.
The Power Supply is detected as Normal (checked green). But the Power Converter status is detected as Unknown (Question mark).
I will inform you about result of updating HP SIM to SP4.Thanks a lot.

Rgrd,
Yayat
Yayat
Frequent Advisor

Re: MP status in insight manager is ?

I used windows server 2000 with sp4. Thanks
SPa
Trusted Contributor

Re: MP status in insight manager is ?

Which version of System management Homepage is installed.Please attach a snapshot if possible.
Yayat
Frequent Advisor

Re: MP status in insight manager is ?

Hi all,

I install it from CD version 7.30 and here I attached the snapshot. I hope it usefull.
Thanks

Rgrd,
Yayat
Igor Karasik
Honored Contributor
Solution

Re: MP status in insight manager is ?

Yayat,
Did you already install SP4? If it's help?
If no - try to run identification task for management proccessor IP (from Options->Identify systems in HP SIM).
Regarding power converter status - try to install PSP 7.40
SPa
Trusted Contributor

Re: MP status in insight manager is ?

7.3 has System Management Homepage version 2.0.2.106 cp005171.exe

Support Pack 7.4 has System management Homepage version 2.1.2.127 cp005545.exe

Try uninstalling the current System Management Homepage and install the new version and check.

Installing Support pack 7.4 would be the other way.