Management Agents for DL180se G6 in Server 2012

David_Haycox · ‎01-03-2013

I need to set up third party software to monitor the server's health using SNMP - normally just installing all the updates in theService Pack for Proliant and configuring SNMP does the job. Just set up a new server - a Proliant DL180se G6 - running Server 2012. The HPSUM installer says that:

No install was run, due to failed dependencies
Installed Components : None.

Component File Name: cp018045.exe
Component Name: HP Insight Management Agents for Windows Server x64 Editions
Dependency failed. Its installation requires one or more of the following that is not currently installed or in the install set:
    - HP ProLiant Advanced System Management Controller Driver for Windows
    - HP ProLiant iLO Advanced and Enhanced System Management Controller Driver for Windows
    - HP ProLiant iLO 2 Management Controller Driver for Windows
    - HP ProLiant iLO 3 Management Controller Driver for Windows
    - HP ProLiant iLO 3 Management Controller Driver for Windows
    - HP ProLiant iLO 3/4 Channel Interface Driver for Windows
    - HP ProLiant 100-Series Management Controller Driver for Windows

Now there's no iLO installed in the server, but that's never been a problem before. I wasn't able to find an Advanced System Management Controller Driver for Server 2012 available for download - is this the problem (i.e. just wait until it's released) or could there be somethig else I need to do?

Many thanks

David_Haycox · ‎01-04-2013

Solution found. The component "HP Proliant Management Controller driver" was installed with a native Server 2012 driver. By downloading the version here:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.endCacheTok=com.vignette.cachetoken&sp4ts.oid=3884340&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.tpst=bd9b6997fbc7fc515f4cf4626f5c8d01&javax.portlet.prp_bd9b6997fbc7fc515f4cf4626f5c8d01=wsrp-navigationalState%3Didx%253D%257CswItem%253DMTX_26108149dc994e42a87afeab0a%257CswEnvOID%253D40...

and setting the .EXE to run in Windows 7 compatibility mode, the driver was replaced with the latest version. Once that was done the Proliant Support Pack was able to install the previously unavailable components, specifically the HP Insight Management Agents.

Greg Johnson_7 · ‎01-25-2013

Thank-you for the update this solution worked for me as well with a DL160 series and Windows Server 2008 R2 HPC Edition.