ProLiant Servers (ML,DL,SL)
Showing results for 
Search instead for 
Did you mean: 

McAfee HIPS Causing 410i controller lockup 0x12

Occasional Visitor

McAfee HIPS Causing 410i controller lockup 0x12



I have been battling an issue with my systems for the past two days. 


A little background, I have 7 servers (Proliant DL360 G7)  that I am working with.    Of the 7, 2 of them have an issue with the McAfee Host Intrusion Prevention Service where the system will blue screen.


The blue screen error is:

*** Hardware Malfunction

Call your hardware vendor for support

NMI: Channel Check / IOCHK

*** The system has halted ***


On boot i can see my 410i controller reports error:

"1719-Slot 0 Drive Array - A controller failure event occurred prior to this power-up. (Previous lock up code = 0x12)"


I found a McAfee KB article acknowledging an old known issue:


My initial firmware level on the 410i controller was 3.66 I have updated it to the latest 5.7.

I tried the workaround to Disable No-Execute Memory Protectionin the server BIOS

I also updated my bios to the latest of 2011.05.05


I am able to boot the system normally with the service disabled the second i start the service it blue screens.

Any assistance is appreciated.




Honored Contributor

Re: McAfee HIPS Causing 410i controller lockup 0x12



Did You update the Host Intrusion Prevention ?


Please check in BIOS, if the Disabled No-Execute Memory Protection was saved.


Here is the HP advisory. It's almost the same like the McAfee one that you found.





How to Say Thank You? Just click the KUDOS!