Memory Parity Error DL 380 G5

[Christos Aravantinos]

Hi,
While starting my dl380 g5 the systems halts
and i receive a blue screen error:'NMI:MEMORY PARITY ERROR SYSTEM HALTED'.
My server has windows 2003 ent edition with 16gb of memory installed.
Can anyone help me about this????

[KarloChacon]

hi

2 things

first
- update Proliant Support Pack
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-c9bcb7244b704812ab33633850

- update Firmware CD and system ROM

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-3d1aaa0b48c04b628789e598d3

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-1294584eb1464f4bbb3ce8b1fe

- update Storport Driver
http://support.microsoft.com/kb/941276/


if after all updates issue continues
minimize server I mean about memory configuration
try less memory modules in case a memory module is causing that

bye

[selvaganesh]

Confirm the 1Rx4 and 2Rx8 memory configuration

[TTr]

> NMI:MEMORY PARITY ERROR

It may be a memory failure. If the server is under maintenance, ask HP to troubleshoot it and possibly replace the memory.

Otherwise, try removing half or more of the memory modules and start the server. If it runs fine, then you remove the "good" memory modules and install the some or all of the remaining ones to see if it fails and isolate which memory module has the problem.