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Memory Upgrade Question

Kathy Saba_1
Occasional Advisor

Memory Upgrade Question

Hi, I have a Proliant DL 380 G4 server with 3GB of RAM. The first two slots have 512 MB each and the second two slots have 1 GB of RAM each for a total of 3GB. I have purchased 2GB of HP RAM to install in the third two slots. My system does not recognize the new RAM. It now says I have 3.5GB of RAM and not the 5GB that I'm supposed to have. Does anyone have any idea how to resolve this issue? Does it matter what slot the 512 are in?
Thanks
Kathy
2 REPLIES
Marek Nelec
Honored Contributor

Re: Memory Upgrade Question

Do you mean that the server sees 3.5 GB during POST, or you use Windows Server and the OS sees only 3.5 GB? If it's a problem with Windows, you need to use /PAE switch in boot.ini file.
Brian_Murdoch
Honored Contributor

Re: Memory Upgrade Question

Hi Kathy,

Yes as suggested the /PAE switch should resolve your problem if it's an operating system issue with the memory rather than a POST issue when the system boots.

Please also see the following ITRC listing.
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1055831&admit=-682735245+1170760586394+28353475

Brian