Memory error in remote console access

[Robertomcat]

Hello good day.

Hardware: ML110 G9
Software: iLO 2.70, Windows Server 2016.

I try to access the system via the remote console, but I get this memory reading error. I searched the Google reference number, but nothing related to that number came out. When I restart the server, the console works again, but over time it stops working. Thank you.

[Ravi2019]

the error event is new where unable to find the fix,

i can suggest to follow up to enable base video 

from MS DOS - Msconfig /bot  select base video ( had attached the screen shot)

thanks you

Ravi 

[Robertomcat]

Hello good day. Thanks for answering.

Normally I use the Windows 10 remote desktop to connect via VPN l2tp to Windows Server 2016. The iLO remote console used it eventually, but I always get that error.

If I modify the parameter that it is indicating to me, will it affect in some way the access to the remote console of Windows Server?

[Ravi2019]

Hello Mrs,

following setting has to perfom on windows server 2016 and it will not affected any hardware. 

i suggest to perform this activity at non production time.

Regards

Ravi 

HPE 

[Robertomcat]

Understood, thank you very much. At the moment I can, I will put that configuration.

[Robertomcat]

@Ravi2019 I have changed the parameter that you told me, but the same error keeps coming up and the remote console can not be used.

[Ravi2019]

Hello Rebert,

it looks like there is display resoulation impact while accessing remotely.

i suggest to reach HPE support team for further assist 

Regards

Ravi swamy

[Robertomcat]

@Ravi2019 

Thanks to you for addressing my problem, I will wait for the next Ilo update, and in case your operation continues, I would open a conversation with HPE.