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тАО10-23-2001 04:00 PM
тАО10-23-2001 04:00 PM
Mgt Agents 5.20 turns server into zombie
drives in one RAID 5 array) and an internal DLT 35/70 hanging off SCSI. All ROM BIOSes are up to date (as of 18 Oct 01).
I hit trouble installing the new versions of the Management agents (from v5.00a to v5.20a) using Compaq Support Pack 1 for Netware (v1.04a). I let CPQDPLOY.NLM try to install all patches, as is the default option. CPQPOWER.NLM puked then, when it got to the Mgt Agents, it hung the console attempting to unload CPQWEBAG.NLM. I never load this so CPQSP4x must have done it for me. I checked CPQSNMP.NCF afterwards and found it had made a mess of the file at the bottom, with unnecessary blank lines and things hashed out and in the wtong place, etc.
The hang on "unload CPQWEBAG" happens every time I try to run the agent installs from CPQSP4x.
Since all of this happened, I have only got the server to be stable by making sure CPQSNMP.NCF does not run. If it does run, a simple way to make the server a zombie is "load install".
My guess... either v6.36 (upgrade from v5.70) of N100.LAN has screwed up or it's one of the management agent NLMs, most probably CPQWEBAG or CPQDASA (again!).
P.S. A 5500 is also exhibiting stranger symptoms. This and the ML370 are the only 2 servers I have tried the new agents on!
Help anyone?
James Nash
Middlesex University, UK.
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тАО10-23-2001 04:00 PM
тАО10-23-2001 04:00 PM
Re: Mgt Agents 5.20 turns server into zombie
Scott Smith
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тАО10-24-2001 04:00 PM
тАО10-24-2001 04:00 PM
Re: Mgt Agents 5.20 turns server into zombie
I think I have proved that the problem occurs after you do a CQMGHOST v5.20 upgrade (from 4.90 at least). Unloading CPQWEBAG.NLM causes server zombie mode and/or console loss. I have more details if they are required.
Anyone from Compaq care to chip in?
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тАО11-22-2001 04:00 PM
тАО11-22-2001 04:00 PM
Re: Mgt Agents 5.20 turns server into zombie
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тАО11-26-2001 04:00 PM
тАО11-26-2001 04:00 PM
Re: Mgt Agents 5.20 turns server into zombie
Anybody have any luck getting their servers back on track?
Cheers!
Matthew Puckett
Network Engineer - TDOT
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тАО11-27-2001 04:00 PM
тАО11-27-2001 04:00 PM
Re: Mgt Agents 5.20 turns server into zombie
From: CVOMPAQ eServices
Hello Duncan,
We have seen issues using drivers from SmartStart 5.20, where the server lockups when
CPQSCSA.NLM loads. The recommended fix for this is to use the drivers from Smartstart
5.10 or 5.3. Thank You, COMPAQ eServices
P.S there are no drivers i.e ver 5.3 yet availiable (good luck to all)