HPE Community
ProLiant Servers (ML,DL,SL)
1752590 Members
3132 Online
108788 Solutions
New Discussion юеВ

Re: Microserver Gen8 start fail

 
SOLVED
Go to solution
Jimmy Vance
HPE Pro

тАО06-04-2014 08:05 AM

тАО06-04-2014 08:05 AM

Re: Microserver Gen8 start fail

Torsten may be correct and the box is bricked.  Normally when they are bricked, they don't make it into the graphical POST process, they usually hang on the 1st text screen where the percentege is displayed as a number.

 

I think your only option at this point is to call support

No support by private messages. Please ask the forum! 
Reply
akmorp
Advisor

тАО06-04-2014 08:33 AM

тАО06-04-2014 08:33 AM

Re: Microserver Gen8 start fail

iLO 1.30 and switch 6 off (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.32 and switch 6 off (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.40 and switch 6 off (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)
------------------------------------------------
iLO 1.30 and switch 6 on (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.32 and switch 6 on (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.40 and switch 6 on (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)


In all cases, the behavior is the same in iLO:
The last firmware update attempt was not successful. Ready for the next update.
And boot process is stopped - Processor initialization in Progress.

0 Kudos
Reply
akmorp
Advisor

тАО06-04-2014 08:35 AM

тАО06-04-2014 08:35 AM

Re: Microserver Gen8 start fail

iLO 1.30 and switch 6 off (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.32 and switch 6 off (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.40 and switch 6 off (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)
------------------------------------------------
iLO 1.30 and switch 6 on (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.32 and switch 6 on (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)

iLO 1.40 and switch 6 on (default):
BIOS is one file (for windows):
1. Version:2013.04.02 (24 Jun 2013)
2. Version:2013.08.24 (14 Aug 2013)
3. Version:2013.11.09 (21 Feb 2014)
BIOS is two files (ROMPaq):
4. Version:2013.04.02 (A) (24 Jun 2013)
5. Version:2013.08.24 (A) (14 Aug 2013)
6. Version:2013.11.09 (A) (21 Feb 2014)


In all cases, the behavior is the same in iLO:
The last firmware update attempt was not successful. Ready for the next update.
And boot process is stopped - Processor initialization in Progress.
0 Kudos
Reply
Torsten.
Acclaimed Contributor

тАО06-04-2014 08:35 AM

тАО06-04-2014 08:35 AM

Re: Microserver Gen8 start fail

Some explanation.

 

The system has a redundant ROM, this means 2 locations for storing the BIOS.

 

You have an active ROM used for booting and a backup ROM. If you update the BIOS, the new version will be written into the backup location and the backup becomes active, the active becomes backup. If the system detects a problem with the active, it switches to the backup. You can force this action either from BIOS itself (RBSU) or by setting the maintenance switches 1, 5, 6.

 

But if both ROMs are failed, your system cannot boot at all - bricked.

see

http://h30499.www3.hp.com/hpeb/attachments/hpeb/itrc-264/143374/2/microserver.jpg

 

This system is even unable to write a new version from ILO update feature, so there is something really wrong with the board that can't be repaired that way.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Reply
akmorp
Advisor

тАО06-04-2014 08:54 AM

тАО06-04-2014 08:54 AM

Solution

Re: Microserver Gen8 start fail

I have found the solution.
Remove the battery and start server without it. After a couple of seconds the processor is initialized and the server is started in normal mode.

Thanks Torsten, Jimmy Vance and Oscar A. Perez for the help and participation.
Sorry for my English (Google Translate).
0 Kudos
Reply
Torsten.
Acclaimed Contributor

тАО06-04-2014 11:19 AM

тАО06-04-2014 11:19 AM

Re: Microserver Gen8 start fail

Strange ... but good to know this solved :-)

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
0 Kudos
Reply
muhammad_jamal
Occasional Advisor

тАО05-09-2020 04:35 AM

тАО05-09-2020 04:35 AM

Re: Microserver Gen8 start fail

Thanks for the Posting and suggesting Solution, I faced the same problem after founding that post could fix it, I want to add some information more to this post that in my Server DL380 Gen8 LED CR18 on the motherboard was steady amber.

thanks 

0 Kudos
Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.