Monitoring on a Failed Power Supply Disabled!!!

[Burley]

I have a power supply in a dl380 G3 that shows in Insight Manager as failed. The light on the power supply is green. The Event Viewer shows the monitoring of the power supply has been disabled. I have swapped out the power supply and still the monitoring of the power supply is disabled. How can I renable the monitoring with out flashing the BIOS or updating the PSP?

[Prashant (I am Back)]

Hi,

Can you share the snapshot of the information you are putting up + can you check the Control Panel-> HP Mangement agents-> Active Agents. Which one are running on the server.

did you tried re-installing theangement Agents on the server.

Prashant S.

[Burley]

There are 2 Agents that show in the Inactive Agents field. They are Clustering and Rack Info. HP Support Recommends flashing the BIOS and updating the PSP. I am running 7.3 version of the PSP. I wouldn't think I would have to flash the BIOS or update the PSP to enable the monitoring of the device that was disabled. I would think there would be a command line entry that would enable the monitoring again.