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05-12-2022 02:59 AM - last edited on 05-18-2022 07:38 AM by support_s
05-12-2022 02:59 AM - last edited on 05-18-2022 07:38 AM by support_s
Multiple drives failed. Possible to solve?
I have a Smart Array P440ar that has multiple failed devices. Would this be possible to solve with replacing the failed drives? Or could there be something else wrong here?
Smart Array P440ar
Embedded Slot
Diagnostic Report Information
ADU Version 2.30.6.0
Diagnostic Module Version 8.3.6.0
Time Generated Thursday May 12, 2022 11:53:10AM
Top-Level Controller(s)
Smart Array P440ar in Embedded Slot
Consolidated Error Report
Smart Array P440ar in Embedded Slot : Physical Drive (1 TB SATA HDD) 1I:1:17 The physical drive has failed.
Smart Array P440ar in Embedded Slot : Physical Drive (1 TB SATA HDD) 1I:1:18 The physical drive has failed.
Smart Array P440ar in Embedded Slot : Physical Drive (1 TB SATA HDD) 1I:1:20 The physical drive has failed.
Smart Array P440ar in Embedded Slot : Logical Drive 2 Logical drive status: This logical drive has failed and cannot be used. All data on this logical drive has been lost.
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05-12-2022 04:00 AM
05-12-2022 04:00 AM
Query: Multiple drives failed. Possible to solve?
System recommended content:
1. Using servicemag -log when there are multiple failed disks in an InServ
2. HP ProLiant DL380 G4 Storage Server - Logical Drive Failure Or Inaccessible
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05-16-2022 07:59 AM
05-16-2022 07:59 AM
Re: Multiple drives failed. Possible to solve?
Greetings!
From the error messages, it seems like the logical drive has failed. However please perform the following steps and check.
1. Please boot the server to Intelligent Provisioning (F10) and click Perform Maintenance. Select HPE Smart Storage Administrator (HPE SSA) from the maintenance options.
2. Select the failed logical drive and then check if you see option to re-enable the logical drive.
3. If no then, it could be RAID failure. You could log a support case to understand underlying issue for the RAID failure.
I hope you have valid data backup.
I am an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]