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NC522SFP+

 
kira12
Frequent Advisor

NC522SFP+

Hello all, i try to use the NC522. I try it with the 4.0.555 and 4.0.596 Firmware and all phanfw.bin from 4.0.555 to 4.0.590 but in no combination this Card is able to work. I try Debian9 und SUSE 11. Anybody can give me a hint please? best regards René
3 REPLIES 3

Re: NC522SFP+

Hello

Before we proceed towards the solution or further isolation of the issue there are some mandatory details we need to know . 

Please clarify us 

1. What is the model of the server ? 

2. What is the OS installed on the unit ? 

3. What is the Issue you are facing in detail ? 

4. Details of the card if possible include the part number details. 

5. Links you have used to download the Driver / Firmware 

6. steps followed to do the procedure. 

Thank you. 

I am an HPE Employee
kira12
Frequent Advisor

Re: NC522SFP+

Hello Deepak, thanks for the answer, i will try to solve the Details 1. DL180G6 2. Linux Kernel 3.16.69_x86 3. the Card will not Recogniced from the Server dmesg say: [ 20.416896] netxen_nic: probe of 0000:0a:00.0 failed with error -5 [ 20.425106] netxen_nic 0000:0a:00.1: 2MB memory map [ 20.434126] netxen_nic 0000:0a:00.1: phanfw.bin: firmware is older than flash [ 20.450422] netxen_nic 0000:0a:00.1: Direct firmware load failed with error -2 [ 20.458452] netxen_nic 0000:0a:00.1: Falling back to user helper [ 26.700976] netxen_nic 0000:0a:00.1: loading firmware from flash [ 26.710875] netxen_nic 0000:0a:00.1: failed to write through agent [ 26.719212] netxen_nic: probe of 0000:0a:00.1 failed with error -5 4. 468349-001, 468330-002 Rev. 0G 5. i use cp027385.scexe https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_527f3e47b68d42479df5aa4b1a#tab1 6. run nxflash and flash the card with 4.0.596 Firmware best regards ré
kira12
Frequent Advisor

Re: NC522SFP+

Hello Anybody, any hints for me to find a solution to bring this NIC in work please? thanks ré