NIC No longer shows in VCAgent

[Graeme Bray]

DL380 G4 Model
W2K3 Std SP2
VCAgent 2.2.0.820 or 2.1.15.210

HP NC-Series Broadcom 1Gb Driver for Windows Server 2003

This NIC does not show in the VCAgent after I update to 12.0.0.5

Has anyone else had this problem or know how to fix it? I've got it on two servers and I could probably reproduce it all day.

[Gladiator]

Hi,

Just try installing the whole agents pacakge from latest Smart Start CD 8.20.
Restart SMH after this.

This should work.

Regards
Sins

[Rajashekar Chintakunta · Accepted solution]

Hi Graeme,

Please refer the customer advisory released with relating to this issue. Document ID: c01726999.

Version Control Agent (VCA) 2.2.0 - VCA Homepage May Exclude Drivers And Software From the Installed Software and Driver List And Display a False Green/Good Software Status:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01726999&jumpid=reg_R1002_USEN

Regards,
Raj.