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NIC No longer shows in VCAgent

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Graeme Bray
Regular Advisor

NIC No longer shows in VCAgent

DL380 G4 Model
W2K3 Std SP2
VCAgent 2.2.0.820 or 2.1.15.210

HP NC-Series Broadcom 1Gb Driver for Windows Server 2003

This NIC does not show in the VCAgent after I update to 12.0.0.5

Has anyone else had this problem or know how to fix it? I've got it on two servers and I could probably reproduce it all day.
2 REPLIES
Gladiator
Valued Contributor

Re: NIC No longer shows in VCAgent

Hi,

Just try installing the whole agents pacakge from latest Smart Start CD 8.20.
Restart SMH after this.

This should work.

Regards
Sins
Rajashekar Chintakunta
Honored Contributor
Solution

Re: NIC No longer shows in VCAgent

Hi Graeme,

Please refer the customer advisory released with relating to this issue. Document ID: c01726999.

Version Control Agent (VCA) 2.2.0 - VCA Homepage May Exclude Drivers And Software From the Installed Software and Driver List And Display a False Green/Good Software Status:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01726999&jumpid=reg_R1002_USEN

Regards,
Raj.