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NMI Parity Error

ldoodle
Frequent Advisor

NMI Parity Error

Hiya,

 

We have a DL380 G5 server running Windows 2008 R2 SP1, with the latest HP Firmware Update DVD and ProLiant Support Pack - http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=3638238&spf_p.tpst=psiSwdMain&spf_p.prp_psiSwdMain=wsrp-navigationalState%3Dlang%253Den%257Ccc%253DUS%257CprodNameId%253D3638238%257CprodSeriesId%253D1121516%257CswLang%253D13%257CswEnvOID%253D4064%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette....

 

This is a clean install, with only the Hyper-V role installed. We followed the HP Teaming/Hyper-V PDF to install in the correct order -

 

1) Install Windows

2) Install PSP minus HP NCU

3) Install Hyper-V

4) Install HP NCU

 

We have 3 add-in NICs - 2x HP NC364T and 1x HP NC380T, and we have 5 SLB teams setup.

 

However, were are persitently getting an NMI: Parity Check / Memory Parity Error, as detailed here http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1157686&prodTypeId=329290&objectID=c02700182

 

We have also had the fressing on Completing Installation... in the same article.

 

However we have the P400 controller with BBWC with 3 disks plugged in (RAID 1+0 with Hot Spare). We have 3 other identical servers configured in the same way without issue (we have a Hyper-V cluster). Our support company have changed the motherboard without success, and they are at a loss.

 

It's been on-going since December 2011 now so it's getting beyond a joke - we can't delpoy this server at the moment.

 

What is the cause of this problem. Right now, we have the 3 add-in cards removed and that hasn't made any difference.

 

Please, please somebody help us!

1 REPLY
Johan Guldmyr
Honored Contributor

Re: NMI Parity Error

Hi, 

 

maybe you have an actual problem with the memory or a memory module?

 

Run memory test (boot machine on a disc with memtest86 for example).

There are also diagnostic tools on the HP smartstart disc.

 

Check for errors in IML / ilo log.

 

http://support.microsoft.com/kb/315223

 

You may also want to compare the memory setup between this server and the other servers.

Where DIMMs are installed etc, types/spares/, setting in RBSU. Compare with quickspecs that the DIMMs are installed in the correct places.