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Need help updating firmware

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rf1nley
Advisor

Need help updating firmware

When my HP DL360 G4 boots it displays a message telling me to update the firmware for the Smart Array 6i.  It shows v. 2.84 currently and displays model number BD0366459B

 

I have Windows Server 2008 R2 Standard Installed.

 

Can someone please describe precisely how to upgrade this firmware.  I tried the firmware maintenance CD+USB utility, but it does not seem to have worked.

 

Thank you for your time.

9 REPLIES
Torsten.
Acclaimed Contributor
Solution

Re: Need help updating firmware

According to the web page this is already the latest, you maybe can check for disk firmware:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=426654&swItem=MTX-c0dfde3727724ba3a2af6da95e&prodNameId=426655&swEnvOID=2065&swLang=8&taskId=135&mode=5

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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rf1nley
Advisor

Re: Need help updating firmware

Awesome, so I did do it right!  I guess the message during the boot process just never goes away?

Torsten.
Acclaimed Contributor

Re: Need help updating firmware

Can you tell the exact message?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
rf1nley
Advisor

Re: Need help updating firmware

Smart Array 6i

1770-Slot0 Drive Array-Disk Firmware update recommended

Please update firmware on the following model(s) using ROM flash components

downloaded from www.hp.com/support/proliantstorage

Model BD0366459B (minimum version B011)

Torsten.
Acclaimed Contributor

Re: Need help updating firmware

DISK (!!!) firmware!

(not controller firmware)


Get the firmware and add it to your USB stick - then boot again from the USB key drive to update:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=331334&prodNameId=3676402&swEnvOID=54&swLang=8&mode=2&taskId=135&swItem=MTX-UNITY-I23662

version B016D for
BD0186459A
BD018745A3
BD0366459B
BD036745A4
BD0726459C





Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
rf1nley
Advisor

Re: Need help updating firmware

Sorry man, I guess I did not realize that the individual drives HAD upgradeable firmware.  It still did not work though. :( The report included "WriteBuffer failed with return code 1035"

rf1nley
Advisor

Re: Need help updating firmware

Can anyone tell me what this error means?  I can only find a couple of mentions of it in these forums and none of the cases had any resolution.  Is this drive doomed?

Torsten.
Acclaimed Contributor

Re: Need help updating firmware

Try this

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=MTX-bedc644acb7c47b39e4d14c393&prodTypeId=329290&prodSeriesId=331334

 

same firmware, but a newer load utiliy.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
rf1nley
Advisor

Re: Need help updating firmware

That did the trick.  Thank you for your help.