Network controller is installed but not working

[Chokie]

Hello Guys,

I brought ProLiant ML10 Gen 9 server, I installed Windows Server 2016 Standard. after I installed the OS and go to device manager to check th driver of the Ethernet... It's seem's the driver is already installed but when I plug the LAN Cable there is no connectivity between the LAN Cable and NIC... No LED is on.

Can anyone knows how to fix this thing? or same problem I have?

[Coppens-Groep]

Did you try the LAN driver from the HPE support forum?

How many network ports do you have? Is it in the correct one? Is it set to DHCP or the correct static IP and subnet mask on the correct network port?

When you do ipconfig and a ping do you receive the normal information or do you get rare errors?

[Chokie]

I downloaded the driver in HPE support and there's a lot of Network Driver there for windows server 2016. it's said The software will not be installed on tis sytem because the reqiured hardware is not present in the system or the software/firmware doesn't apply o this system. I think I downloaded everything in the HPE support.

In network properties I can see the Ethernet (network cable unplugged) but I already plug the LAN cable and I test the LAN cable it's working.

Is there anything I need to configure in BIOS? something I need to enable?

[Coppens-Groep · Accepted solution]

If you check in the device management (expand network adapters) with the current badly installed driver the complete name of the network card you can select the correct one on HPE with your serial number of the server.

It should then not give you the mentioned error.

If it gives you a different error, for example the driver you want to install is older then the one currently installed you accept that. Or first deinstall the current device through device management (Uninstall driver NOT disable device) you can then install the one downloaded which is corresponding with your name in the first step mentioned in this reply.

As mentioned in my first reply it could be the case that you have several network ports and an iLo port.

Make sure you connect it to the correct port.

If you are unable to get it working through this tips please provide a picture of the network port where you attached the cable to and also a screenshot of your network connections and network adapters in your device management.

Also if you provide the serial tag I can help you get the correct driver.

[Chokie]

Thanks Bro.. my LAN is wokring right now... KUDOS!

[Coppens-Groep]

Good to hear!

What was the solution? deinstall en then reinstall? Or one of the others?

Have fun with your server!

[SGCJAN]

Hello! Did you problem solved with the above mention solution?

[Keshavtej]

I have the same issue, can you provide the steps to resolve this.

[Coppens-Groep]

Hello guys,

The answer was already in my previous response...

If you check in the device management (expand network adapters) with the current badly installed drive, 

Take the complete name of the network card, you can select the correct one on HPE website with the use off your serial number of your server.

It should then not give you the mentioned error.

If it gives you a different error, for example the driver you want to install is older then the one currently installed you accept that. Or first deinstall the current device through device management (Uninstall driver NOT disable device) you can then install the one downloaded which is corresponding with your name in the first step mentioned in this reply.

As mentioned in my first reply it could be the case that you have several network ports and an iLo port.

Make sure you connect it to the correct port.

If you are unable to get it working through this tips please provide a picture of the network port where you attached the cable to and also a screenshot of your network connections and network adapters in your device management.

Also if you provide the serial tag I can help you get the correct driver.

[Keshavtej]

Hi,
I have installed VMware esxi in dl160 gen10,
ILo port works fine,gets an IP I am able to manage but problem is with 2 Network controllers ports...there is no lights blinking.
In bios 2 nic ports are visible.