ProLiant Servers (ML,DL,SL)

New DL380 Gen10 hangs during DrvLoad

 
sdhweb
Occasional Visitor

New DL380 Gen10 hangs during DrvLoad

Hi, I have a new ProLiant DL380 Gen10 where I'm trying to install Server 2019 Datacenter via Intelligent Provisioning and OS Express Install. it has loaded the ISO file and it starts the CMD-windows but the installation is just stuck on i40ea65.inf

Please see image. I've done a cold boot and tried a 2nd time but it just keeps hanging on the same spot:

https://www.dropbox.com/s/1bc1zb3dvvb38it/2021-01-11_13-11-07.jpg?dl=0 

Any ideas?

 

1 REPLY 1
hshrib
Advisor

Re: [Proliant G5] Rail kit compatibility

Hi

Re-flash the Intelligent Provisioning using Recovery Media to the latest version
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_ec13f2a742ed47d4bced3e0521#tab-history

Re-flash the Service Pack for ProLiant (SPP) to the latest version
https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx

Try to install the OS.

Try with different OS Image using USB.

Thanks You
I am an HPE Employee