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New Hot Swap drives are not working

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mrgstr
Occasional Visitor

New Hot Swap drives are not working

Hi

 

I have an HP GL360 G6 server. I have 2 spare bays for extra hard drives. I have purchased 2 drives for this server but when i plugged them into the 2 spare bays, the green lights flash for a little while then go out.

 

There are no lights on the new drives now and i cannot see the drives under Computer Management. I've tried taking the drives out and plugging them in again, but get the same results.

 

Any ideas would be appreciated

 

thanks

 

2 REPLIES
Johan Guldmyr
Honored Contributor

Re: New Hot Swap drives are not working

Hi, is that a DL360 G6?

 

By default that has an HP Smart Array Controller. Which is a hardware RAID controller. Which means that the OS does not have direct access to the disks, they are 'hidden' behind the controller.

 

For the OS to see the disks, you can create a new array, add the disks to it and create a logical drive.

 

You do these via HP ACU - array configuration utility.

 

Find it here: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?sp4ts.oid=3907812

 

It's also part of the 'Support Pack', also available on the link above.

mrgstr
Occasional Visitor
Solution

Re: New Hot Swap drives are not working

Hi Johan

 

Yes sorry, it is a DL360 G6

 

thank you for the informtaion provided. I will give that a go today.