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New ML350 G5 SBS 2008 x64 hangs intermittently

Stephen Waddell
Occasional Visitor

New ML350 G5 SBS 2008 x64 hangs intermittently

Have a brand new ML350 G5 I just pulled out of the box today.

The server seems to hang for 5-10 seconds, seemingly at random.

When i does, the following appears in the event logs.

Log Name: System
Source: HpCISSs2
Date: 7/22/2009 2:22:27 PM
Event ID: 129
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: SERVER1.paragon.local
Description:
Reset to device, \Device\RaidPort0, was issued.
Event Xml:



129
3
0
0x80000000000000

6248
System
SERVER1.paragon.local



\Device\RaidPort0
0F001800010000000000000081000480040000000000000000000000000000000000000000000000000000000000000000050000810004800000000000000000



I did see the article on the HP support site (C00810284), however this is Server 2008 x64, not 2003.

It also Does affect the functionality of the server... unlike the situation in that article.
4 REPLIES
Stephen Waddell
Occasional Visitor

Re: New ML350 G5 SBS 2008 x64 hangs intermittently

Also, all drivers and firmware on the server are up to date.
Updated Firmware with 8.5 FW cd
Updated Drivers with PSP 8.25
Stephen Waddell
Occasional Visitor

Re: New ML350 G5 SBS 2008 x64 hangs intermittently

I managed to resolve the issue.
This server had 3 x 300GB SFF SAS drives in it.
I had a second identical server in the office, so I pulled the drives and put them in the second one and the problem comtinued. This ruled out all the hardware in the server, except for the drives.
I called HP with this information, and they agreed that it must be one, two, or all of the drives. Since there was no way to tell which one it was, they sent me 3 new drives.
I reinstalled on the 3 new drives, and the problem was gone.
I did notice that the new drives I got from HP were made in a different country, had a different firmware, and were also a different model number than the originals(Same HP Spare part number though).
Diego Castelli
Trusted Contributor

Re: New ML350 G5 SBS 2008 x64 hangs intermittently

I guess your old drives had different FW versions.

i had this problem on a couple of clients.
Diego C.

MS MCSA Server 2003

HP Accredited Integration Specialist
juan quesada
Respected Contributor

Re: New ML350 G5 SBS 2008 x64 hangs intermittently

update storport driver,

btw, use fw cd 8.70 and psp 8.30.....