So I recently purchased two ProLiant DL360 Gen9 servers for some internal projects we are working on here at MFHT.
Setup the first one no problems, works great, I'm a huge fan of iLO and everything the server has to offer. Now I got to setup the 2nd on (with the exact same configuration as the first except only 2 drives instead of 6) and the fans ramp up to 55+% and only go up, never drop! EVER?! The two server are in the same rank mount etc... one server seems to run normal the other has crazy fans that never turn down. Make no mistake the fans are LOUD like you walk into the building and you can her them.
I tried updating fw, and bios the latest versions, same result. I popped into the Health thing and did a read out (results are attached) I found that the Temps on device 24 (24-HD Controller) is silly high 55ish and devoice 26 as well (26-LOM) everything else runs around 25-30???
Temperature Device 24 - Temperature Sensing Device
Reading 55 Deg.C
Low Threshold 10 Deg.C
High Threshold 100 Deg.C
Sensor Number 26
Entity ID 11
Entity Name Add-in Card
Entity Instance 4
Record ID 25
Temperature Sensor ID String 24-HD Controller
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Temperature Device 26 - Temperature Sensing Device
Reading 54 Deg.C
Low Threshold 10 Deg.C
High Threshold 100 Deg.C
Sensor Number 28
Entity ID 66
Entity Name Baseboard/Main System Board
Entity Instance 2
Record ID 27
Temperature Sensor ID String 26-LOM
Everything else seems fairly normal? Is this a HW issue? Should I just send this entire thing back? Is there a fix I can do in house?
As the server is new, I'd recommedn to download an AHS log, upload it into the AHSV . It will give you analysis, if it has predefined solution for your issue. If there is no predefined solution, you'll have the chance to open a support case. The fastest way to have the server in production is the repair. The DOA process to send it back will last definitely a lot longer than the repair form us.
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