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No F8 prompt to enter ORCA in dl380 g6 with p410i

 
guharo
Occasional Advisor

No F8 prompt to enter ORCA in dl380 g6 with p410i

The controller initializes, reports no drives configured, and the boot sequence continues. There is no way to enter controller BIOS to configure RAID. It does not show the prompt to press F8 to enter ORCA. But in other DL380 G6 that I have, we see the prompt F8 to enter ORCA. Any ideas?
13 REPLIES 13
gregersenj
HPE Pro

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

Could be a defective Controller or System I/O bd.

Have yoy tried if you can configure it from the ACU? (Boot on Smart Start)

Have you tried upgrade BIOS / FW?

BR
/jag

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guharo
Occasional Advisor

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

Hi,

I am going to flash the BIOS and also check with smartstart..will update the results...thanks.
guharo
Occasional Advisor

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

Hi,

flashed bios. Still no go.

Message when running array config from SmartStart CD indicates no drives are attached to raid controller.

Plus, with that in mind, when I watch the system boot up - the 410i controller initializes, reports 0 virtual disks, and then a message "no physical disks."

I opened up the system and checked the cables - all seem firmly seated.

I guess the system board needs to be replaced as the controller is onboard, am I correct?
marcus1234
Honored Contributor

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

hmm try reseat the backplane ..and remove cache and battery from controller if you have them what happens now..

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gregersenj
HPE Pro

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

Yes try all suggestions.

i normally is embedded (On-board). So I'll guess P410i is embedded.

You could also try to remove to cable to the diskcage, at the system I/O.
If you still don't get a F8 prompt, then it's defective.

BR
/jag

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anthony11
Regular Advisor

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

On *all* Gen8 systems, the HBA prints the F8/ESC8 prompt, but does not respond to either on the redirected video and serial consoles respectively.

 

anthony11
Regular Advisor

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

This is repeatable.

 

Goutham_Sabala
Esteemed Contributor

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

controller/cache could be at fault if you are unable to enter bios of the controller
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Goutham Sabala
Jimmy Vance
HPE Pro

Re: No F8 prompt to enter ORCA in dl380 g6 with p410i

Does the problem still occur when you press F8 on the local keyboard? Does this only occur when trying to use the serial console?
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