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No ILO# SNMP Alerts

Donald J Wood
Frequent Advisor

No ILO# SNMP Alerts

I discovered this accidently today. We had a DL380G7 with a bad network cable in the ilo rj45 port so I had my onsite contact replace the cable and the connectivity came back. What’s troubling me is we have SNMP alerting setup on ever system on our LAN and WAN and it works fine. I’ve tested it. So today I retested it on several systems and it works on everything but, when I disconnect and ILO2 or ILO3 from the network I get no alerts that it is down.

15 REPLIES
Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

Any help out here for this? My question is, why doesn't the ILO2 have alerting configured through the system management agents in cases where the ILO network connectivity is disruptive.

BSeklecki
Advisor

Re: No ILO# SNMP Alerts

1) One should be proactively monitoring (SNMP, HTTP GET, ICMP ECHO) the IPv4 interface of every ILO2 in your network.  I recommend Nagios.   WhatsUpGold if you are desparate.

 

You should do this at least until you can ship your G3s, G4s, and G5s off to the Smithsonian Computer Museum.

 

2) Yes, the SMH and Agents should send an alert sourced _FROM_ the OS-level angents when Ethernet link is lost on the ILO2.  This should be a feature of agents.

 

 

cpqlocfg exposes the data, so the agent should be able to alert on it.

 

~BAS

Jimmy Vance
HPE Pro

Re: No ILO# SNMP Alerts

It should, do you have cmasm2d loaded? That is the agent that monitors iLO

 

Text from the HP_SNMP_Trap_Guide.txt file

 

 

9015 - cmasm2d
Log message: "The iLO NIC Link is Down."
SNMP trap: cpqSm2NicLinkDown - 9015 in CPQSM2.MIB
Symptom: "The Remote Insight/ Integrated Lights-Out firmware has.
detected the loss of network link."
Supporting SNMP trap data:
* sysName
Supporting SNMP trap description:"The iLO NIC Link is Down."

 

9016 - cmasm2d
Log message: "The iLO NIC Link is Up."
SNMP trap: cpqSm2NicLinkDown - 9016 in CPQSM2.MIB
Symptom: "The Remote Insight/ Integrated Lights-Out firmware has
detected the presence of network link."
Supporting SNMP trap data:
* sysName
Supporting SNMP trap description:"The iLO NIC Link is Up"

 




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Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

Thanks for the information. What network interface are these traps expected to go through? These traps are not listed in the Microsoft Windows Event ID and SNMP Traps v8.25 or HP Insight Management Agents 9.1 Microsoft Windows Event ID and SNMP Traps Reference Guide

 

Jimmy Vance
HPE Pro

Re: No ILO# SNMP Alerts

SNMP on the host OS, using the NIC(s) the OS is using




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Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

These traps are not listed in the Microsoft Windows Event ID and SNMP Traps v8.25 or HP Insight Management Agents 9.1 Microsoft Windows Event ID and SNMP Traps Reference Guide
Jimmy Vance
HPE Pro

Re: No ILO# SNMP Alerts

Ahh, you didn't mention the OS earlier, I was looking at the agents for Linux, but I'd figure there would be an agent for the Windows side




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Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

Actually I can't make it trap on Windows or ESXI. I've tested both.

Jimmy Vance
HPE Pro

Re: No ILO# SNMP Alerts

Glancing at the Windows agent technology brief, it looks like the server agent is what talks to iLO. For Linux there is an iLO channel driver, there is probably one for Windows also. The iLO channel driver needs to be loaded so drivers in the OS can talk to iLO.

 




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Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

The ILO driver we use for windows is call HPQILO2.sys.

Oscar A. Perez
Honored Contributor

Re: No ILO# SNMP Alerts

HPQILO2.sys is the iLO2 Health Driver that communicates to iLO2 through a KCS interface.

 

You need the Channel Interface driver CpqCiDrv.sys




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Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

We have that too... c:\windows\system32\drivers\CpqCiDrv.sys
Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

Also, I have the UPD815mib.zip and this is what CPQHSV110V3.MIB says about 9015 and 9016.

mngmtAgentTrap_9015 TRAP-TYPE
        ENTERPRISE compaq
        VARIABLES  { hostName,
                     scellNameDateTime,
                     agentEventCode,
                     agentEventDescription }
        DESCRIPTION
             "Vdisk cache data lost error"
           --#TYPE      "Management Agent Event"
           --#SUMMARY   "Host %s : SCellName-TimeDate %s : EventCode %d : Description %s"
           --#ARGUMENTS {0,1,2,3,}
            --#SEVERITY  INFORMATIONAL
            --#TIMEINDEX 136
        ::= 136009015

 

mngmtAgentTrap_9016 TRAP-TYPE
        ENTERPRISE compaq
        VARIABLES  { hostName,
                     scellNameDateTime,
                     agentEventCode,
                     agentEventDescription }
        DESCRIPTION
             "Vdisk data lost error resolved"
           --#TYPE      "Management Agent Event"
           --#SUMMARY   "Host %s : SCellName-TimeDate %s : EventCode %d : Description %s"
           --#ARGUMENTS {0,1,2,3,}
            --#SEVERITY  INFORMATIONAL
            --#TIMEINDEX 136
        ::= 136009016

 

Do I need to look elsewhere?

 

Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

I found the traps in upd925mib.zip in the CPQSM2.MIB

 

cpqSm2NicLinkDown TRAP-TYPE
        ENTERPRISE compaq
        VARIABLES  { sysName }
        DESCRIPTION
            "The iLO NIC Link is Down.

            The Remote Insight/ Integrated Lights-Out firmware has
detected the loss of network link."

              --#TYPE "The iLO NIC Link is Down (9015)"
              --#SUMMARY "The iLO NIC link has been lost."
              --#ARGUMENTS {}
              --#SEVERITY CRITICAL
              --#TIMEINDEX 99
              --#STATE   DEGRADED
              --#SIMPLE_SEVERITY CRITICAL
              --#HWSTATUS_CATEGORY NETWORK             

        ::= 9015

   cpqSm2NicLinkUp TRAP-TYPE
        ENTERPRISE compaq
        VARIABLES  { sysName }
        DESCRIPTION
            "The iLO NIC Link is Up.

            The Remote Insight/ Integrated Lights-Out firmware has
detected the presence of network link."

              --#TYPE "The iLO NIC Link is Up (9016)"
              --#SUMMARY "The iLO NIC link has been restored."
              --#ARGUMENTS {}
              --#SEVERITY INFORMATIONAL
              --#TIMEINDEX 99
              --#STATE   OPERATIONAL
              --#SIMPLE_SEVERITY OK
              --#HWSTATUS_CATEGORY NETWORK             

        ::= 9016

 

So with that said, is there a minimum requirement for support for the ILO2?

Donald J Wood
Frequent Advisor

Re: No ILO# SNMP Alerts

There is an update from Engineering via our HP support team.  They were able to replicate the scenario in iLO2. 

 

  • “I just tested this using my iLO2 with PSP v9.70 and the latest 2013.02 SPP. The Agents are not sending the SNMP trap when iLO2 NIC changes link status.”

 

They indicated they will fix for the next scheduled SPP release.  iLO3 uses the same agent for SNMP so that will be covered as well.