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No Video, keyboard or ILO

 
Tim Willett
Occasional Contributor

No Video, keyboard or ILO

Hello, we had a power outage today and when I powered up our DL 380 G4 it came on, the drives started spinnig up without any orange lights the nics and ilo ports are green and blinking but I am unable to ping the server, I have no video, I cannot use the num lock key or the caps lock key, I have no ILO access. No one was in the building to shut the server down properly so it went down after running out of UPS power. There is no lights that I can tell that are showing me errors if you were just looking at the server you would think it was functioning properly. I am at a loss at what to try next. We are checking on warranty info but is there anything else I can try?

Thanks in advance

Tim
2 REPLIES
sandeep_raman
Honored Contributor

Re: No Video, keyboard or ILO

Hello Tim,

Incase you have'nt tried these,worth giving a try:

1.Reseat memory,processor.
2.Reseat Power converter module.

SRH
chongkan
Trusted Contributor

Re: No Video, keyboard or ILO

Clear the NVRAM by using Switch # 6