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тАО01-06-2011 01:22 AM
тАО01-06-2011 01:22 AM
No video on a new (refurbed) HP ProLiant DL320
According the the tech guy that previously had them, they worked perfectly but erased the Hard Drives as normal security measure for donations.
Now that I them, I can get them to power up but I cannot seem to get them to show any video.
I have tried booting up with changing jumpers, etc. and been reading up online and talked to some HP guys and found it could be a security or iLO 2 feature(?). But there is no exact documentation to tell what is wrong or what to do here.
Does anyone have any advice for me? I would really appreciate some direction.
Thanks in advance.
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тАО01-06-2011 02:13 AM
тАО01-06-2011 02:13 AM
Re: No video on a new (refurbed) HP ProLiant DL320
Is the front panel Internal Health LED red?
Are any system board LEDs showing a failure or error condition?
Power down the server. Reseat all expansion boards, DIMMs, processors, and PPMs. Reseat all cable connections.
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО01-06-2011 02:39 AM
тАО01-06-2011 02:39 AM
Re: No video on a new (refurbed) HP ProLiant DL320
I actually have ProLiant DL320 G4 if that makes a difference.
Your question: Is the front panel Internal Health LED red?
When it turn it on, it screams like a jet engine, I know this sound to be normal for servers but this stays continual, doesn't go away. Possible problem?
The Front lights are green. Well, the only one is the health monitor. The 2 NIC lights don't show because I don't have them connected to the switch neither does the Hard Drive light probably because there is no HD activity.
Your Question: Are any system board LEDs showing a failure or error condition?
All show Green, there are some lights by the jumpers that flash Green, not sure, if that is a concern or not. They then go away. I see no Red lights at all.
You: Power down the server. Reseat all expansion boards, DIMMs, processors, and PPMs. Reseat all cable connections.
Done and done! I took my time on each in hopes of being more thorough and making sure each is 100%. It looks alright from my perspective, lots of green lights.
And still no video... :(
Anything on the iLO feature? I have heard this could be the problem. I don't anything about this and have reset the jumpers to disable the security but that didn't do anything as well.
I also tend to think the screaming fans could be a problem with it also. I am going to looking into the hardware connections to see if there is something I am missing.
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тАО01-06-2011 03:55 AM
тАО01-06-2011 03:55 AM
Re: No video on a new (refurbed) HP ProLiant DL320
Well about the iLO -> afaik there is an iLO security override jumper you can set. When it's set you don't need a password to log on to the iLO web interface.
You should still be able to access the iLO via Ethernet even if you don't know the password. Try to connect it to a switch and see if it lights up.
Is this the same on all the DL320s you got donated? I'm just saying if some are working, then you can compare the leds to see if you can find a difference between a working and a non-working one.
There should also be a clear NVRAM jumper on that system maintenance switch.
I'm not sure about the fans, it may be that they will spin like that fast until the OS driver that controls them is loaded.
About all the cables etc: did you try to run it in barebone/minimal config? As few DIMMs, CPUs, disconnect hdds etc as possible?
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тАО01-06-2011 04:53 AM
тАО01-06-2011 04:53 AM
Re: No video on a new (refurbed) HP ProLiant DL320
addition to the previous post...
try the base configuratio with minimum h/w installed... e.g. with 1 processor and min memory etc...)
clear the NVRAM / system configuration from the switch.
try with different monitor\
ILO is good option to check such issues provided it is configured and you know the credentials.
thanks,
Aftab
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base тАУ Just a Click Away!
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тАО01-06-2011 05:18 AM
тАО01-06-2011 05:18 AM
Re: No video on a new (refurbed) HP ProLiant DL320
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тАО01-09-2011 07:20 PM
тАО01-09-2011 07:20 PM
Re: No video on a new (refurbed) HP ProLiant DL320
I got one more thing that could be the problem. They formatted the Hard Drives when they gave these up. Is the Bios added on the Hard Drives or is it on the circuit board? I know old Compaq's had this feature, I was wondering if when they formatted the drives, it deleted the firmware (video, etc).
Any ideas on this?
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тАО01-09-2011 07:28 PM
тАО01-09-2011 07:28 PM