Noise problem DL360 G3

[Stein Waalen]

Brian
Try updating the BIOS from the boot diskette, not the online one.

[ak_]

I have the same problem as Brian. After BIOS ROM Update to Version 4.02 02/07/2003 on DL360G3 running Windows NT 4 got the same noice as before Update. I mean its really uncool cause we got 4 from them in one rack placed. I plan actually to run SMARTSTART 6.2 over the system again, but not really sure that this will helps.
Any suggestions?
Also i read about Health Driver, is it possible that the Driver must be reinstalled? What for one i shell use?

Thanks and Best Regards on the Community.

ak_

[ak_]

I have the same problem as Brian. After BIOS ROM Update to Version 4.02 02/07/2003 on DL360G3 running Windows NT 4 got the same noice as before Update. I mean its really uncool cause we got 4 from them in one rack placed. I plan actually to run SMARTSTART 6.2 over the system again, but not really sure that this will helps.
Any suggestions?
Also i read about Health Driver, is it possible that the Driver must be reinstalled? What for one i shell use?

Thanks and Best Regards to the Community.

ak_

[ak_]

Sorry, me again.

i used bootdisk to update BIOS ROM, it was not online update.

[Stein Waalen]

It could be a Windows NT 4.0 problem. Try running the Support Pack on affected systems.

http://h18023.www1.hp.com/support/files/server/us/download/16263.html (for NT 4.0)

http://h18023.www1.hp.com/support/files/server/us/download/16259.html (for Windows 2000)

[Nathaniel Grayson]

I updated the ROM but the server did not quite down. How do I check that the health driver is installed? Or where do I install the health driver from?

Thanks

[Theo Hill_1]

Here is the link for the DL360 G3 with Win NT updates: http://h18023.www1.hp.com/support/files/server/us/locate/7_4764.html

Here is the DL360G2 with win2k updates:
http://h18023.www1.hp.com/support/files/server/us/locate/20_4764.html

You need to download and install the First thing: Software - Support Pack

[Nathaniel Grayson]

I install the support pack and it is still no quieter. I call Compaq for support and they said there will be another ROM/BIOS update that should fix it, but they could not give me a date. Can anyone confirm that there is another update coming or did I just talk to someone misinformed?

Thanks

[Victor Pendlebury]

Hi

Just wanted to share my experience

Also encountered the issue which wasn't solved by latest ROM

I also had to upgrade to CSP 6.20 ( for NT and W2K )

I also had to do a Clear Nvram

Pb fixed

Vic

[Bob Haussmann]

Finally--a solution!!! Hope it makes some others as happy as it did us!

This is not posted in the support page for the DL360G3 yet, but it works. Pull SP23886 from ftp.compaq.com. Shut down the server, and put maintenance switch S3 to the "off" position (marked as reserved). Install this softpaq updates the ROM to 3/19/03), and reboot. As soon as the health agent loads, the fans return to a normal (non-deafening) level.