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Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)

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Brian Proteau
Frequent Advisor

Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)

I'm installing Windows 2008 X64 Standard on a DL380 G5 server. I have applied the latest support pack (8.30) and then several individual firmware and driver updates that came out after 8.30 released.

All were successful except for the Power Management Controler flash. See attached image for error message.

I have a support call in and have tried several things but, continue to get the same message. Thoguht I'd try here to see if someone had come across this.
6 REPLIES
marcus1234
Honored Contributor
Solution

Re: Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)

suggest you use firmware maintenance cd version 8.6 first ,,then reboot then reaply drivers ...

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)
Brian Proteau
Frequent Advisor

Re: Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)

Thanks. I always start with the Firmware maintenance CD before I do anything else.

I am at v3.3 of the PMC...just trying to upgrade to 3.4.
marcus1234
Honored Contributor

Re: Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)

apply supplemental updates for bios ilo and

take 1.8 ilo firmware


then reinstall latest * iLO 2 Management Controller Driver latest reboot %%%

if issue continues
Stop hpqilo2>> driver in run box services.msc
next Clear the Event Log

now Reset the iLO2 firmware using the iLO2 homepage.
and clear the Iml Log

now lets Restart the server
Brian Proteau
Frequent Advisor

Re: Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)

OK. I tried your suggestions (with a few noted exceptions)but there was no change. Same error as before.

(1) Supplemental updates for bios ilo were already applied.

(2) ILO firware was already at 1.8

(3)Reinstall latest ILO 2 Management Controller Driver

still had issue so....

(1) I didn't see an HPILO service to stop?

(2) I cleared the Event Log

(3) I reset the iLO2 firmware from the SMH Management Processor page. We don't use ILO so, I couldn't access ILO2 homepage.

(3) I cleared the IML Log and restarted the server and tried again.

marcus1234
Honored Contributor

Re: Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)


hmmm Brian



clear nvram
Clearing the system configuration
To clear the system configuration:
1. Power down the server
2. cross fingers :)
3. Remove the access panel look at the diagram on it it will show the position of the maintenace switch( it clears Nv ram)
4. Change position 6 of the system maintenance switch to on.
5. Install the access panel
6. power up the server blade.
7. Wait for the POST message that prompts you to change the switch setting:
Maintenance switch detected in the "On" position.
Power off the server and turn switch to the "Off" position.
8. Repeat steps 1 through 3.
9. Change position 6 of the system maintenance switch to off.
10. Repeat steps 5 through 7.


now follow these steps
ure you are using the correct 64 bit drivers...
we need these three firmware first then each driver at a time and a reboot after each,if this fails for any reason

HP ProLiant iLO 2 Management Controller Driver for Windows Server 2008 x64 Editions
1.12.0.0
14 Sep 2009


Online ROM Flash Component for Windows - HP Integrated Lights-Out 2 1.80
3 Nov 2009


HP ProLiant Integrated Lights-Out Management Interface Driver for Windows Server 2003/2008 x64 Editions 1.15.0.0
18 Aug 2009

if the above procedures are used and fails

i suggest new sys board


This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)
Brian Proteau
Frequent Advisor

Re: Online ROM Flash failure - Power Management Controller (HP ProLiant DL380 G5 Server)

Nothing did work. Ended up finally getting ot replacig the power supply backplane. That did it.