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08-02-2019 05:20 PM
08-02-2019 05:20 PM
P420 without Flash
I've just recived my DL380e Gen8 (My first server).
If I try to change the configuration (using the ssacli tool) I get the following reslut:
# ssacli controller all modify hbamode=on forced
Smart Array P420 in Slot 1 (sn: PDSXK0BRH5Q1O7)
CACHE STATUS PROBLEM DETECTED: The controller is disabled because the cache
module is not attached. Please re-attach the
cache module to re-enable the controller.
How do I get it to work WITHOUT a cache?
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08-05-2019 09:12 PM
08-05-2019 09:12 PM
Re: P420 without Flash
1. I understand that you are looking to set the controller to HBA mode.
# ssacli controller all modify hbamode=on forced
Please check of you have disabled (AHCI mode) the onboard B120i controller from RBSU. - To ensure of the error is not for the onboard controller.
2. What happens if you try to re-configure RAID volume (1 or 0 but no RAID 5 since no cache is present) instead of changing to HBA mode? Do you see any issue?
3. Also, did you try with a different version of ssacli? Maybe you can try with an older version which is called hpacucli?

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08-05-2019 11:37 PM
08-05-2019 11:37 PM
Re: P420 without Flash
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08-06-2019 09:13 AM
08-06-2019 09:13 AM
Re: P420 without Flash
Greetings!
By default, it should be RAID mode for the P420 controller. Even if the cache is not installed on the P420 controller, it should allow non-parity RAID creation Example: RAID 0 or RAID 1
Please try booting from offline SSA and check. Before that please check if the B120i is disabled in BIOS.
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_50309f0541d14018bb674c59b8
If the issue persists, try doing a BIOS defaults and then disable B120i and check. If nogo then we may have to look at the firmware and other details from the logs to further isolate.
Please log a support ticket to get this investigated: https://pg-receiver-pro.glb.itcs.hpe.com/WclWeb/WclEntry.aspx

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08-06-2019 09:26 AM
08-06-2019 09:26 AM
Re: P420 without Flash
@anon3847 wrote:I've just recived my DL380e Gen8 (My first server).
If I try to change the configuration (using the ssacli tool) I get the following reslut:
# ssacli controller all modify hbamode=on forced
Smart Array P420 in Slot 1 (sn: PDSXK0BRH5Q1O7)
CACHE STATUS PROBLEM DETECTED: The controller is disabled because the cache
module is not attached. Please re-attach the
cache module to re-enable the controller.
How do I get it to work WITHOUT a cache?
Try specifying the controller 'slot=' instead of using 'all'
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