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POST Error: 1720-S.M.A.R.T. Hard Drive Detects Imminent Failure

MightyMike
Occasional Visitor

POST Error: 1720-S.M.A.R.T. Hard Drive Detects Imminent Failure

Hi All,

 

i got this error message on my HP DL380 G6 server for a "new" DG146BB976 Harddisk.

i bought this from a friend of my who had this disk in stock for his own server.

when i put this disk in my server i immediatly got the amber led flashing and the

 
POST Error: 1720-S.M.A.R.T. Hard Drive Detects Imminent Failure
 

error during boot.
but when i create a new single disk raid 0 set and format the disk (slow format) everything turns out to be okay.
Even the Amber led turns green but the error persist on the server during boot.
 
is there a way to get rid of that smart error?

 

1 REPLY
Suman_1978
HPE Pro

Re: POST Error: 1720-S.M.A.R.T. Hard Drive Detects Imminent Failure

Hi,

 

Checklist:

Is this drive compatible with other drives in the server?

Is this drive compatible with the smart array controller in the server?

Is there any firmware issues/conflicts with the drive and smart array controller?

 

1720-Slot X Drive Array - S.M.A.R.T. Hard Drive(s) Detect imminent failure
Do not replace drive unless all other drives in the array are online! Back up data before replacing drive(s) if using RAID 0.

Possible Cause: A hard drive SMART predictive failure condition is detected. It may fail at some time in the future.
Action items:
• If this drive is part of a non-fault-tolerant configuration, back up all data before replacing the drive and restore all data afterward.
• If this drive is part of a fault-tolerant configuration, do not replace this drive unless all other drives in the array are online.

 

 

 

Thank You!
I am a HP employee.